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Field Operation Manager

Field Operation Manager

Retro FitnessJersey City, NJ, US
30+ days ago
Job type
  • Full-time
Job description

Field Operations Manager

At Retro Fitness, we believe in the timeless power of exercise, health, and fitness to enrich people's lives. For over 16 years we have been delivering a great member experience by offering world-class equipment, group classes, a Zen Den for relaxation and recovery, as well as on-app seasons and episodes of our popular shows like Retro Fitness Kitchen, Retro Fitness Nutrition, At-Home Workouts, Cobra Cycle Classes, Mental Health, and more. Join us and become a part of a team driven by values that put customers first while helping people live their healthiest lives.

Job Description : Reporting to the Director of Operations, the Field Operations Manager works in conjunction with franchisees, their teams, and Franchise Business Coaches to drive revenue and profitability through hands-on coaching and development. The Field Operations Manager will have oversea personal working relationships with Franchisees while remaining committed to the Retro Fitness brand objectives.

Qualifications :

  • 3-5 years as a General Manager or supervisor in the Fitness Industry is required. Working understanding of DataTrak and Club OS preferred
  • 1-2 years of experience as a sales leader, trainer, or coach
  • Ability to guide Franchise personnel in all facets of Health Club operations including new member growth, member services, profit center revenue generation, cost controls, marketing, purchasing, and people development.
  • Travel required 90% between locations supporting franchisees.
  • Successful at Recognizing and sharing best practices, standards of excellence, procedures, and ideas while staying within Franchise brand and vendor guidelines.
  • Strong communication skills
  • Ability to quickly learn and utilize existing tools for developing financial reports and identify and address trends and issues

For nearly 2 decades, Retro Fitness has been providing members with a timeless approach to exercise, health, and fitness. With 175 health and fitness clubs open or in development, Retro Fitness is one of the fastest-growing in the High-Value, Low-Price fitness segment. Retro Fitness provides investors with hands-on support including real estate selection, training, in-club support, marketing services, and operations to deliver a turnkey and operational solution.

What We Offer :

In addition to our competitive base salary, we offer medical, dental, and vision benefits. A 401k with match and generous PTO.

Retro Fitness is an equal opportunity employer : Retro Fitness is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join the Retro Fitness Team. We're more than a gymwe're a movement rooted in health, hustle, and high-impact results. If you're passionate about fitness, growth, and making a difference, there's a place for you here. Let's build something stronger together.

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Operation Manager • Jersey City, NJ, US

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