DCA SENIOR FIELD OPERATIONS MANAGER

Overview

Description for Internal Candidates

• Communicate effectively with employees and client to ensure fulfillment of performance and quality requirements.
• Maintain positive relationship with client representatives.
• Control cost to ensure profitability of area of responsibility.
• Ensure clients receive accurate invoices in a timely manner. Follow- up on payment of all invoices.
• Responsible for and / or the oversight of the recruiting, hiring and training of all employees in his / her area of responsibility. Ensure this is done in accordance with established procedures and in a cost effective manner.
• Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.
• Ensure that duty managers and supervisors are properly trained and understand their assigned duties.
• Monitor compliance with contractual and regulatory requirements in area of responsibility.
• Ensure that payroll is prepared and transmitted in an accurate and timely manner.
• Ensure that any injuries, incidents, accidents, etc are documented, reported and processed appropriately.
• Monitor safety program within area of responsibilities and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.
• Establish and maintain effective communication and working relationship with passengers, co-workers, shift coordinators, supervisors, managers, etc
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients and regulatory authorities.
• Miscellaneous duties as assigned.

Supervisory Responsibilities :

Other : Physical Demands :

( The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Work Environment :

(The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Specific Job Knowledge, Skill, and Ability :

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described are representative of the knowledge, skill and / or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.)

Language Skills :

Math Skills :

Reasoning Ability :

General Company Requirements :

Education :

Bachelor’s degree or equivalent work experience

Skills / Experience :

3 or more year’s management experience preferred

Previous aviation industry experience preferred

Excellent communication and leadership skills

Budgeting, expense control and scheduling experience

Overall :

Must meet all requirements to receive required airport badge, including the successful completion of a background check and drug test.

This job description is subject to change at any time at the discretion of management.

Must work schedule as assigned.