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Manager, Analytics and Performance

Manager, Analytics and Performance

NY StaffingNew York, NY, US
3 hours ago
Job type
  • Full-time
Job description

Manager, Digital Marketing Analytics & Performance Planner

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Manager, Digital Marketing Analytics & Performance Planner will play a critical role in Kate Spade's customer centricity efforts. This position is responsible for the creation of actionable marketing insights, channel forecasting, reporting and measurement. The goal of these activities is to advance the company's knowledge of the consumer journey and quantify the impact of marketing efforts. This role blends analytical rigor with strategic planning to drive measurable growth, improve ROI, and inform marketing decisions through actionable insights.

The ideal candidate will possess a balance of technical skills, curiosity, and proficiency in data visualization. They will help solve business problems, examining results to identify patterns and insights within structured and unstructured data. They will propose analytical strategies and solutions that challenge and expand the thinking of the entire team.

The successful individual will leverage their proficiency in marketing data analytics to :

  • Monitor and analyze performance metrics across owned, earned & paid digital marketing channels, including paid search, display, paid social, and email marketing.
  • Prepare & deliver reporting. Aggregate data and insights across multiple stakeholders, vendors, and agencies, and consolidate into a clear, consistent, and easily digestible view.
  • Collaborate with Tapestry partners to build and maintain dashboards and reporting tools using platforms like Google Analytics, GA4, Tableau, or similar.
  • Apply predictive modeling and machine learning techniques to forecast marketing outcomes.
  • Collaborate with cross-functional internal & external partners to strategically apply learnings to media activations, including recommendations for shifts in spend levels across creatives, partners / platforms optimizations, channels and / or time period adjustments.
  • Leverage a strong understanding of customer segmentation & analytics in order to identify opportunities in our media mix and audience targeting, in partnership with Customer Analytics Manager.

Forecast Planning & Testing :

  • Drive Annual, Quarterly, Monthly & Daily level marketing channel performance forecasting with Agency partners and cross functional teams.
  • Support test & learn strategy across paid & owned channels, extracting insights, opportunities, and actions from test results.
  • Data Management & Insights :

  • Collect, clean, and analyze data from various marketing channels to identify trends and opportunities.
  • Ensure data accuracy, consistency, and compliance with privacy regulations.
  • Present insights and recommendations to senior leadership to inform strategic decisions.
  • Act as a subject matter expert in marketing measurement science, specifically MMM + MTA unified-model measurement and media KPIs.
  • Remain aware of data inconsistencies and work with IT, Tapestry Data Labs, Tapestry COE and / or the brand's Agency of Record to ensure data efficacy & quality.
  • Team & Vendor Collaboration :

  • Manage relationships with external agencies and vendors to ensure campaign effectiveness.
  • Coordinate with finance and operations teams to manage budgets and ensure efficient spend.
  • The accomplished individual will possess :

  • 5+ years' experience working with marketing data, applied statistics, and data mining or an equivalent combination of work experience and education will be considered.
  • Proficiency in tools such as Google Analytics, Adobe Analytics, SQL, Excel, MMM / MTA, and data visualization platforms.
  • Experienced working in a direct-to-consumer business, preferably with multiple channels of distribution.
  • Strong understanding of digital marketing channels, including paid search, social media, email, and SEO.
  • Proven track record of being able to work independently with the business stakeholders with minimal direction and proactively engage with them.
  • Excel at making complex concepts simple and easy to understand by those around you. Strong communication and data visualization skills i.e., translating complex concepts into layman's terms and influence both peers and senior leadership.
  • Our Competencies for All Employees :

  • Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Our Competencies for All People Managers :

  • Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

    Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.

    Work Setup : HYBRID

    BASE PAY RANGE $95,000.00 TO $110,000.00 Annually

    Here are some of the benefits that we offer : Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and

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