Eyewear Customer Service / Sales Advisor

Eyewear Customer Service / Sales Advisor at MyEyeDr.

Overview

As an Eyewear Consultant for MyEyeDr., you play an essential role by providing personalized eyecare and supporting a trusted community of doctors and teams who help patients see, look, and be their best. No optical experience? No problem. You will receive training and tools to learn about an industry that delivers a best-in-class experience to help patients see and live their best lives. This role reports to the Office General Manager. Some weekend and evenings shifts are required.

The wage range for this position is $16.00 to $19.50 hourly, commensurate with experience. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.

You Will

• Provide patients with exceptional customer service by understanding and advising the patient's needs
• Assist patients in eyewear, frame, and lens selection by using knowledge of product lines and options
• Consistently deliver sales goals through a patient experience built on relationship building and trust
• Explain insurance benefits to patients
• Use company training to fit, measure, and adjust eyeglasses from our eyewear selection
• Complete optometric tasks in partnership with the Office Optometrist to serve the patient and their selected lenses or frames
• Collaborate with doctors and team members to provide a seamless patient experience
• Demonstrate MyEyeDr. values and brand philosophy in interactions with patients
• Participate in other office duties as assigned

About You

Growth With Us

Introduction | MyEyeDr.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex / gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

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