Keyholder (Mall of America Bloomington, MN 2026 Special Olympics - USA)

Legends

Founded in 2008, Legends' operating divisions worldwide include Global Partnerships, Global Sales, Hospitality, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.

Global Merchandise

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience.

The Role

Keyholder will be responsible for supervising all activities within the event while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the Program Manager.

Essential Functions

• Greet and help customers through assistance in suggestion and location of merchandise based on the customer requests.
• Knowledgeable expertise in merchandise.
• Execute all company visual merchandising directives.
• Understand and follow through with all Legends Global policies and procedures.
• Active awareness of inventory and what merchandise needs to be replenished.
• Complete quick and friendly transactions with customers; add on sales.
• Ability to handle money comfortably.
• Maintain cleanliness of store.
• Act as "Manager on Duty" when Assistant Store Manager are not present by overseeing day-to-day operations of the store.
• Foundation knowledge on all Legends Global policies and procedures.
• TCE Training
• Other duties may be assigned.

Qualifications

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan for full time employees.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.