Library Page
Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.
The library page position is scheduled for 14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.
Key Responsibilities
Under the direction of a Page supervisor, the Library Page :
- Projects a positive and courteous attitude to the public by providing exceptional customer service
- Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
- Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
- Assists patrons with basic computer, internet and audio / visual equipment usage
- Locates and prepares library materials requested by patrons
- Assists staff with checking materials for damage and removing them from the shelves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Required Education, Experience & Skills
We are looking for candidates who :
Are currently enrolled in a degree program at an accredited schoolHave a proper employment certificate for minors under 18 as required by NYS lawCan accurately and efficiently sort and arrange items in alphanumeric orderHave strong organizational skills and ability to follow detailed instruction in a fast-paced environmentHave excellent customer service skills and the ability to work with a diverse patronageHave superb interpersonal and communication skillsHave strong problem-solving skillsHave demonstrated ability to work as part of a teamHave demonstrated reliability and professionalismHave basic computer and basic technology skills such as Microsoft Office Suite and Google ApplicationsPreferred Qualifications
Preferred qualifications include :
Ability to troubleshoot basic computer and printer issuesExperience with eReaders and library technologiesAbility to speak foreign languagesCore Values
All team members are expected and encouraged to embody the NYPL Core Values :
Be Helpful to patrons and colleaguesBe Resourceful in solving problemsBe Curious in all aspects of your workBe Welcoming and InclusiveWork Environment
Public service library
Moderate lifting required (up to 25 lbs)Pushing book trucksPhysical Required? No Union / Non Union Non-Union FLSA Status Non-Exempt Schedule 14 hours to be scheduled during Branch Hours