Installer 4

Job Description

Job Description

Level 4 Installer

Reports to : Installation Supervisor or Project Manager

Preface :

CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises.

Summary :

The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific CBMA and customer local requirements.

Duties and Responsibilities :

• Work with minimum supervision and be certified in Skill levels 1, 2 and 3.
• Input job status, issues and requests and all-expense-related information into the Project Management platform.
• Reconcile materials for sales order using web-based inventory control forms.
• Understand the scope of work and customer expectations as well as the profitability objectives and timeframes.
• Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction.
• Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager.
• Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform.
• Maintain tools assigned to the job as well as monitor tool calibration requirements.
• Perform hardware testing, such as power verification, device provisioning and system tests.
• Responsible for all work meeting all customer standards.
• Meet or exceed customer and internal documented acceptable levels of quality.

Credentials and Experience :

Knowledge, Skills and Abilities :

Special Requirements

Physical Demands :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment :

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEOC Statement : CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.