Senior Experiential Manager (Field Operations) (Travel / Hospitality Client)

Senior Experiential Manager (Field Operations) (Travel / Hospitality Client)

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We are looking for a Senior event manager to support our client's fast-moving, hosted experiences program. In this role, you will oversee and project manage staffing logistics for a wide variety of events that engage diverse hosts and guests across approximately 10 cities in North and South America.

Responsibilities :

• Staffing Lead : Lead local staffing efforts, including training and scheduling event staff to ensure event success.
• Event Support : Act as primary liaison to experience producers to determine staffing needs, review Run-of-Show and production details.
• Client Communication & Relationship Management : Maintain consistent communication with clients to ensure their objectives and expectations are met.
• Budget & Financial Management : Manage event budgets, ensuring financial processes are handled efficiently and expenses are reconciled promptly.
• Vendor & Partner Relations : Cultivate strong relationships with internal teams, external partners, vendors, and venues for seamless event execution.
• Feedback & Recommendations : Provide detailed feedback and analysis on event effectiveness, offering recommendations for future improvements.
• Logistics & Planning Support : Assist with logistics and planning documents, including agendas, recaps, and other event-related materials.
• Event Improvement Recommendations : Offer insights and recommendations for enhancing future events.
• Real-time Problem Solving : Work closely with local teams to resolve issues in real-time and deliver a "white glove" service to all guests.

Requirements :

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