Dir, General Manager

At WillScot, our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.

Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self.

ABOUT THE JOB :

Reporting to the SVP, General Manager, the Director, General Manager will serve as a member of WillScot’s Region leadership team and will collaborate with peers and functional leaders within the Division to execute WillScot’s company objectives.

The Director, General Manager is accountable for increasing Region penetration of all of WillScot‘s business lines within the Region to drive growth. The position is also accountable for all operational execution within the Region, including safety performance, branch operations, fleet maintenance and utilization, transportation and logistics, and customer service. Responsibilities also include building and leading a high performing team that operates in a manner consistent with WillScot’s core values.

RESPONSIBILITIES :

• Lead Region by developing growth strategies and executing on company business objectives.
• Manage the P&L and drive revenue growth and profitability for the region.
• Manage the field sales team through appropriate performance management and support programs to drive sales productivity and achieve plan objectives.
• Develop and execute Region growth strategy to increase market penetration of all WillScot business lines and drive revenue growth.
• Oversee branch operations managers who are responsible for fleet maintenance and associated direct labor and material planning and safety measures.
• Oversee transportation and logistics operations, to potentially include overseeing field service managers, and ensuring safe, efficient and profitable fulfillment of WillScot’s solutions.
• Oversee local customer service operations and process improvements to improve customer satisfaction and net promoter scores.
• Lead and coach employees across all functions and provide organizational leadership to drive employee engagement and employee net promoter scores.
• Actively manage and develop leaders within the Region, creating a talent bench for all functional general management roles.
• Observe market trends and provide feedback to Divisional and Corporate leadership to inform WillScot’s commercial strategy.
• Provide other functional departments information on a timely basis in support of on-going business activities.

EDUCATION AND QUALIFICATIONS :

PREFERRED REQUIREMENTS :

PERSONAL CHARACTERISTICS :

Dedicated to Health & Safety

WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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