Talent.com
Commercial Loan Workout Officer
Commercial Loan Workout OfficerCarver Federal Savings Bank • New York, NY, US
No longer accepting applications
Commercial Loan Workout Officer

Commercial Loan Workout Officer

Carver Federal Savings Bank • New York, NY, US
13 hours ago
Job type
  • Full-time
Job description

Job Title : Commercial Loan Workout Officer

Department : Credit Administration / Special Assets

Reports To : Chief Credit Officer

Position Summary

The Commercial Loan Workout Officer is responsible for the management, resolution, and recovery of the bank's adversely classified and non-performing commercial loan portfolio. This position plays a key role in protecting the bank's asset quality by developing and executing effective workout, restructuring, or liquidation strategies for troubled commercial credits. The ideal candidate will work closely with borrowers, lending officers, legal counsel, and senior management to minimize losses, maximize recoveries, and ensure compliance with bank policies and regulatory standards.

Essential Duties and Responsibilities

Commercial Loan Workout and Restructuring

  • Manage a portfolio of criticized, classified, and non-performing commercial loans, including commercial real estate (CRE), construction, and commercial and industrial (C&I) loans.
  • Develop and implement workout, restructuring, forbearance, or settlement strategies consistent with the bank's credit policies and regulatory requirements.
  • Conduct detailed borrower and guarantor financial analyses to determine repayment capacity and appropriate workout structure.
  • Negotiate with borrowers to establish feasible repayment arrangements or collateral resolutions that protect the bank's interests.
  • Prepare detailed credit action plans and recommendations for approval by senior management and the Loan Committee.

Collateral and Recovery Management

  • Oversee collateral evaluation and monitoring, including obtaining updated appraisals, inspections, and environmental reports as appropriate.
  • Coordinate and manage collateral liquidation efforts, including foreclosure, deed in lieu, receivership, or sale.
  • Work with external legal counsel, appraisers, and other third-party professionals to ensure timely and cost-effective resolution of problem credits.
  • Credit Administration and Reporting

  • Maintain complete and accurate documentation of all workout and collection activities.
  • Update risk ratings and ensure that all problem loan files are current, organized, and compliant with internal and regulatory standards.
  • Prepare and present periodic reports summarizing portfolio status, recovery progress, and trends in asset quality to senior management and the Board of Directors.
  • Regulatory and Policy Compliance

  • Ensure all workout, modification, and collection activities comply with applicable banking regulations and internal policy standards.
  • Support management during regulatory examinations, internal audits, and external loan reviews by providing documentation and analysis as requested.
  • Maintain confidentiality and uphold the highest standards of ethical conduct in all borrower and internal communications.
  • Residential Essential Duties and Responsibilities

    Recovery Responsibilities

  • Reviews past due reports daily / weekly, i.e., 30 / 60 / 90 / 120 / 150 / 180.
  • Responsible for establishing initial contact with the borrower via telephone or written communication.
  • Use calling strategies to locate and contact delinquent borrowers.
  • Determine why borrowers are delinquent and formulate resolution strategy with borrower.
  • Keep servicing files up to date with the necessary documents and correspondence needed to ensure a comprehensive record of the borrowers' account activity is maintained and communicated in Jack Henry.
  • Engage in efforts to prevent foreclosure through loan modifications, repayment plans, short sales, or deed in lieu.
  • Arrange for contractual services relating to property inspection, appraisers, etc. who may be involved in the evaluation of the property.
  • Accurately identify borrowers requiring loss mitigation assistance, properly communicating the process and requirements.
  • Loss Mitigation Responsibilities

  • Review hardship application to determine eligibility under investor guidelines.
  • Communicates with borrower items required for a complete application.
  • Reviews all workout options available to the borrower.
  • Communicates approval or denial of hardship assistance to borrower including terms and conditions of approved program.
  • Underwrite complete application information to determine appropriate workout options, reviewing income and credit as a part of the process when determining eligibility.
  • Send appropriate letters advising borrower of status of loss mitigation action all within timelines required by investor / CFPB i.e., incomplete package, complete package, denial, options, etc.
  • Coordinate with borrowers, title companies, attorneys, and corporate office to ensure modification processes are completed timely.
  • Regularly provide information to the department manager for the purposes of responding to audits specific to loss mitigation programs.
  • Monitor emails and respond timely.
  • Qualifications

    Education and Training :

  • Bachelor's degree in business administration, Finance, Accounting, or a related field required.
  • Formal credit training or completion of a commercial lending program preferred.
  • Experience :

  • Minimum of five (5) years' experience in commercial lending and special assets / workout functions.
  • Demonstrated experience managing distressed or non-performing commercial credits and working directly with borrowers and legal counsel to resolve issues.
  • Knowledge, Skills, and Abilities :

  • Strong analytical and financial statement analysis skills.
  • Comprehensive understanding of commercial loan structures, collateral documentation, and risk management practices.
  • Knowledge of applicable banking regulations and collateral valuation methodologies.
  • Effective negotiation and communication skills, with the ability to work collaboratively with borrowers.
  • High attention to detail, sound judgment, and strong organizational skills.
  • Proficiency in Microsoft Excel, PowerPoint and Word. Knowledge of Silverlake / Jack Henry core systems a plus.
  • J-18808-Ljbffr

    Create a job alert for this search

    Commercial Loan Officer • New York, NY, US

    Related jobs
    Outside Mortgage Loan Officer

    Outside Mortgage Loan Officer

    Municipal Credit Union • New York, NY, US
    Full-time
    At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members.For more than 1...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Loan Officer (Wholesale Non-Delegated Lender)

    Mortgage Loan Officer (Wholesale Non-Delegated Lender)

    Tag Lending Group, LLC • Newark, NJ, US
    Full-time
    Mortgage Loan Officer Wholesale Non-Delegated Lender.We Dont Just Originate, We Automate.At Tag Lending Group, youre not just another MLO. This is not a retail branch job.If you're tired of bloa...Show more
    Last updated: 30+ days ago • Promoted
    Loan Review Senior Consultant

    Loan Review Senior Consultant

    Crowe • Livingston, NJ, US
    Full-time
    Crowe is seeking a Loan Review Senior Consultant to perform credit risk consulting projects for a variety of clients in the financial services industry. Provide loan review services and other consul...Show more
    Last updated: 1 day ago • Promoted
    Loan Officer

    Loan Officer

    PRMG • Cliffside Park, NJ, US
    Full-time
    PRMG is Built by Originators for Originators.There is a reason why PRMG is consistently voted one of the best places to work. We focus on the areas that make an Originator successful and have an unm...Show more
    Last updated: 30+ days ago • Promoted
    Loan Opener

    Loan Opener

    Municipal Credit Union • New York, NY, US
    Full-time
    At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members.For more than 1...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Loan Officer

    Mortgage Loan Officer

    TradeJobsWorkForce • 10269 New York, NY, US
    Full-time
    Mortgage Loan Officer Job Duties : Accomplishes mortgage loan human resource objectives by selecting, orienting,...Show more
    Last updated: 30+ days ago • Promoted
    Commercial Loan Closer

    Commercial Loan Closer

    Blue Foundry Bank • Parsippany, NJ, US
    Full-time
    This is the Bank Where Things are Made.Blue Foundry is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionar...Show more
    Last updated: 3 days ago • Promoted
    Manager Commercial Loan Workout

    Manager Commercial Loan Workout

    Webster Bank • Stamford, CT, US
    Full-time
    Webster Manager Level Workout Professional.If you're looking for a meaningful career, you'll find it here at Webster.Founded in 1935, our focus has always been to put people first doing whatever w...Show more
    Last updated: 30+ days ago • Promoted
    Senior Mortgage Loan Officer

    Senior Mortgage Loan Officer

    Tomo • New York, NY, US
    Full-time
    Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending pr...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Loan Originator

    Mortgage Loan Originator

    Quintessential Mortgage Group • White Plains, NY, US
    Full-time
    We are seeking an experienced Mortgage Loan Officer with strong marketing, communication, and analysis skills to join our team and assist loan applicants in securing the ideal mortgage for their ne...Show more
    Last updated: 30+ days ago • Promoted
    Reverse Mortgage Originator Development Program

    Reverse Mortgage Originator Development Program

    Mutual of Omaha Mortgage • Newark, NJ, US
    Full-time
    Reverse Mortgage Loan Officer Development Program.This is a great opportunity to launch your career into the reverse mortgage industry with our 12-month development program.Come join the winning te...Show more
    Last updated: 30+ days ago • Promoted
    Licensed Loan Officer

    Licensed Loan Officer

    Madison Mortgage Services Inc. • Lake Success, NY, US
    Full-time
    Come aboard, Madison Mortgage Services Inc.At Madison Mortgage, thrive in a lively and encouraging setting designed for Loan Officers. As one of the top brokers in NY and licensed in 42 states (more...Show more
    Last updated: 30+ days ago • Promoted
    Commercial Real Estate Loan Officer

    Commercial Real Estate Loan Officer

    MRINetwork Jobs • New York, NY, US
    Full-time
    Actively seeking a Commercial Real Estate Loan Officer to solicit new CRE loan business through a network of brokers, business owners, and investors. Will solicit and coordinate the closing of comme...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Loan Officer

    Mortgage Loan Officer

    Tomo • New York, NY, US
    Full-time
    Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending pr...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Loan Officer

    Mortgage Loan Officer

    PNC • Garden City, NY, US
    Full-time
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Loan Officer

    Mortgage Loan Officer

    UNFCU • New York, NY, US
    Full-time
    This position performs the solicitation and origination of residential first and second mortgage loans with potential applicant(s), determination of applicant's financial needs and promotion of mor...Show more
    Last updated: 30+ days ago • Promoted
    Loan Officer Assistant

    Loan Officer Assistant

    Jet Direct Mortgage • Red Bank, NJ, US
    Full-time
    Are you a people-person with a passion for residential mortgages? Do you thrive in fast-paced environments and love being the right hand to a top-performing loan officer? Were looking for a Loan Of...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Loan OfficerDetroit, MI

    Mortgage Loan OfficerDetroit, MI

    Tomo • New York, NY, US
    Full-time
    Help us revolutionize home buying.Tomo Mortgage was created to change all that.At Tomo Mortgage, we believe the joy and promise of a new home should never be overshadowed by the hassle of buying on...Show more
    Last updated: 30+ days ago • Promoted