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Guest Service Representative

Guest Service Representative

Nothing Bundt CakesMontgomery, AL, US
30+ days ago
Job type
  • Part-time
Job description

Joy Creator Offsite Brand Ambassador

The Joy Creator Offsite Brand Ambassador represents Nothing Bundt Cakes with enthusiasm and professionalism at offsite events, corporate deliveries, and community engagements. This team member is responsible for creating joyful guest experiences, promoting brand awareness, delivering and setting up cakes, and ensuring that Nothing Bundt Cakes is represented with excellence beyond the bakery walls.

Key responsibilities include :

  • Acts as a friendly, professional brand ambassador at off-site events, including markets, expos, fundraisers, office deliveries, and community functions.
  • Sets up, manages, and breaks down booths or display tables at off-site locations.
  • Delivers and arranges cakes, samples, and marketing materials according to brand presentation standards.
  • Interacts with guests, answers questions, provides samples, and promotes product offerings to encourage sales or future orders.
  • Ensures timely and accurate delivery of products while maintaining cake quality and appearance.
  • Maintains a clean and organized vehicle and ensures proper handling of all items during transport.
  • Communicates effectively with the bakery team about inventory, scheduling, and event needs.
  • Supports bakery marketing efforts by gathering leads, distributing promotional materials, and representing the brand with enthusiasm.
  • Handles point-of-sale transactions or lead capture forms if required at off-site locations.

Qualifications :

  • Outgoing, positive, and customer-service-oriented personality.
  • Prior experience in customer service, events, sales, or food delivery preferred.
  • Must be at least 18 years old with a valid driver's license and clean driving record.
  • Comfortable driving a personal or company vehicle for deliveries and setups.
  • Able to lift up to 40 lbs, set up tables / displays, and stand for long periods.
  • Well-organized, punctual, and able to follow instructions independently.
  • Availability for flexible shifts, including early mornings, evenings, weekends, and occasional holidays.
  • Work schedule :

  • Part-time, hours vary based on events and delivery schedule.
  • Must have reliable transportation and flexible availability, especially on weekends or holidays.
  • But it gets even better :

  • We're keeping it casual. T-shirts and sneakers are where it's at!
  • Cake discounts. Yummm!
  • This job is fun. It's literally a piece of cake!
  • This is a great place to make new friends!
  • You'll get trained. Not only on crafting cake, but on growing your career.
  • We love to celebrate and bring joy to the community.
  • Apply now. Joy is the job.

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    Guest Service Representative • Montgomery, AL, US

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