Director of Residential Services

Director Of Residential Services

The Director Of Residential Services at Verland is responsible for leading the strategy, oversight, and growth of the ICF efforts throughout the organization while providing growth and leadership to team members within the Residential Services Department. As a leader in this capacity, building a culture of inclusion and making the health and safety of the individuals that we serve will be a very important responsibility. This is a full-time, salaried, and exempt position.

This role requires knowledge and compliance with ICF / MR regulations and other federal and state laws and regulations. As a leader, this position will build a culture of inclusion and ensure health and safety and the needs of the individuals that we serve are met by training, monitoring, and accountability of DSPs and front-line supervisors.

Contributions :

• Ensures residential managers are experts, related to knowledge of regulations, IPPs, behavioral plans, programs, and records to ensure individuals' needs are being met, consistent with goals and objectives outlined in the individual plan of care.
• Strategically works side by side with the clinical, program, risk management, and IDT teams to ensure that health and safety needs for the individuals that we serve are being met in conjunction with the ICF / MR regulations.
• Has knowledge of the union contract and acts as the liaison for the ICF residential team with the union, families, and agencies.
• Builds excellent relationships within teams and leads by example through collaboration, hands on, effective communication, and accountability.
• Leads, mentors, oversees, and coaches the residential team to meet annual goals and objectives and undertakes new initiatives as appropriate.
• Plans, develops, implements, and evaluates staff development and ensures training of new staff after the orientation class on individuals' needs in their assigned locations, in collaboration with the staff development specialist in Human Resources.
• Develops policies and procedures affecting DSPs' responsibilities.
• Coordinates and revises scheduling with coordinators to meet staff individual ratio for every shift by ensuring the required number of DSP needs is available by planning and collaborating with the Residential Services Coordinator in advance.
• Evaluates effectiveness of staff utilization.
• Maintains working communications and collaborative efforts with Verland administrators, department heads, and Fiscal Department.
• Participates in Verland Board Of Directors' meetings, as requested.
• Commits to high ethical standards and complies with the Code Of Conduct, State and Federal regulations, accreditation standards, and Verland policies and procedures.
• Recognizes the duty to report compliance concerns, significant legal risk questions, fraud, abuse, and suspected or actual misconduct to a supervisor / manager or to the Compliance Officer.

Exceptional Benefits :

Requirements :

Minimum Training And Experience :

Verland is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.