Job Description
Job Description
We are seeking a Dispatcher to join our team to work Monday to Friday and ready to be oncall. You will be responsible for dispatching, scheduling, ordering parts and closing out calls while processing service requests, preparing paperwork for escalated calls to ensure full customer satisfaction, using both common and proprietary concepts, practices and procedures.
Responsibilities :
Qualifications :
A college degree or equivalent
2-5 years of experience in customer service and / or dispatcher environment in HVAC is a must
Intermediate knowledge of concepts, practices, and procedures related to HVAC
Should be proficient with MS Office
Physical Requirements :
Work from Wednesday to Monday from 8-6 pm in the office and thereafter be oncall, should you be unwilling to do this please do not apply.
Dispatcher • Fort Lauderdale, FL, US