Portuguese Speaking Customer Service for Education & E-Learning industry

Portuguese Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries, and we are proud to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Education & E-Learning industry. As a prominent player specializing in diverse sectors such as social media, gaming, healthcare, and more, our mission is to ensure that the best candidates are matched with the right employers. Our recruitment process is designed to support candidates in finding their dream jobs abroad, and we invite you to be a part of this dynamic landscape. In this role, you will be pivotal in providing exceptional customer service to Portuguese-speaking clients in the education sector, addressing their needs and queries efficiently while promoting our e-learning solutions. This position not only offers a chance to enhance your career but also to work in an industry that leverages technology to transform learning experiences. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, and embark on a journey that promises professional growth and engagement.

Responsibilities

• Provide exceptional customer service support to Portuguese-speaking clients in the education and e-learning sector.
• Assist customers with product inquiries, registration, and troubleshooting any issues they may encounter.
• Process orders, manage account information, and maintain accurate customer records in our systems.
• Respond to customer emails, chat inquiries, and phone calls in a timely and professional manner.
• Collaborate with cross-functional teams to resolve customer complaints and improve service quality.
• Promote our educational products and services to enhance customer engagement and satisfaction.
• Stay updated on industry trends and company offerings to provide informed assistance to customers.