Portuguese Speaking Customer Service for Finance industry

Portuguese Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency dedicated to connecting candidates with job opportunities in their native languages across various countries. We specialize in multiple sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our meticulous recruitment process, which ensures that top-notch candidates find their ideal roles with the right employers. Currently, we are seeking a skilled Portuguese Speaking Customer Service representative in the finance industry. This is an exceptional opportunity for individuals who are passionate about delivering excellent customer service while utilizing their language skills. By joining our team, you will not only be part of a dynamic and diverse environment but also play a pivotal role in enhancing the customer experience for Portuguese-speaking clients. If you have a keen interest in finance and enjoy helping others, we encourage you to apply. Let Patrique Mercier Recruitment assist you in your journey towards finding your dream job abroad!

Responsibilities

• Provide exceptional customer service to Portuguese-speaking clients in the finance sector.
• Address customer inquiries through various communication channels, including phone, email, and chat.
• Assist clients with account management, transactions, and product inquiries related to financial services.
• Resolve customer issues and provide timely solutions to ensure client satisfaction.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with other departments to improve service delivery and customer experiences.
• Stay updated on financial products, services, and policies to provide informed assistance.