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Customer success manager Jobs in San Francisco, CA

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Customer success manager • san francisco ca

Last updated: 5 days ago

Customer Success Manager

Fitt Talent PartnersSan Francisco, CA, United States
Full-time

Interventional Health Brand Partnerships.Fitt Talent Partners is a specialized recruitment firm working with top health and wellness companies.We're filling this role for a client, a leading consum... Show more

Customer Success Manager

Alex AISan Francisco, CA, United States
Full-time

You're joining us at an inflection point in our growth.This role will be foundational in building the playbooks, processes, and relationships that define how Alex partners with customers for long-t... Show more

Customer Success Manager

Speak Wisely SolutionsSan Francisco, CA, United States
Full-time

Our client is a fast-growing, tech-driven company in the Bay Area looking for a Customer Success Manager who is passionate about building relationships, improving customer outcomes, and helping cli... Show more

Customer Success Manager

CampfireSan Francisco, CA, United States
Full-time

Customer Success Manager at Campfire/h2pAs a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success.Yo... Show more

Customer Success Manager

Bee GeniusOakland, CA, United States
$70,000.00 yearly
Full-time

Join the team that's building the future of work, today.At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of what's possible in the HR-Tech sect... Show more

Customer Success Manager

FactorySan Francisco, CA, United States
Full-time

Enterprise Customer Success Manager.We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory.In t... Show more

Customer Success Manager

HarnessSan Francisco, CA, United States
$110,000.00 yearly
Full-time

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.Harness has raised approximately $570M in f... Show more

Customer Success Manager

VultronSan Francisco, CA, United States
Full-time

Vultron is an early stage company building at the intersection of cutting edge AI and real world business impact.We are a small, fast moving team where every person has a direct impact and the abil... Show more

Customer Success Manager

PylonSan Francisco, CA, United States
Full-time

At Pylon, We're Building The Future Of B2B Post Sales.Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence, helping companies run support and cust... Show more

Customer Success Manager

PatlyticsSan Francisco, CA, United States
Full-time

Patlytics is the fastest-growing AI-native patent intelligence platform, transforming how IP is protected and monetized at scale.Our advanced LLMs and generative AI enginecustom-built for intellect... Show more

Customer Success Manager

ZifoSan Francisco, CA, US
Full-time
Quick Apply

This role is not eligible for relocation assistance**.Zifo is seeking a Customer Success Manager (CSM) to join our commercial team in the South San Francisco region.This position will be responsibl... Show more

Customer Success Manager

Mannelly RecruitmentSan Francisco, California, USA
Full-time

Customer Success Manager - San Francisco, California Job#16791011.Join a fast-growing real estate marketplace startup based in northern California, delivering innovative solutions for landlords and... Show more

Customer Success Manager

AssembledSan Francisco, CA, United States
Full-time

Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale.Companies like Canva, Etsy, and Robinhood use Asse... Show more

Customer Success Manager

BoxSan Francisco, CA, United States
$111,000.00 yearly
Full-time

San Francisco, CA, United States.Box is the leader in Intelligent Content Management.Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical c... Show more

Customer Success Manager

Bland AISan Francisco, CA, United States
$120,000.00 yearly
Full-time

Technical Account Manager (TAM).At Bland, we're building the most human AI phone agents in the world.We're a Series B startup backed by Emergence Capital, Y Combinator, and the founders of PayPal a... Show more

Customer Success Manager

PillarSan Francisco, CA, United States
Full-time

Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their businesses!.Pillar is "Shopify... Show more

Customer Success Manager

Flint Technologies, IncSan Francisco, CA, United States
Full-time

Flint is growing fast, and the customers signing up now will determine whether our reputation spreads to the next marketing team.We're hiring our first Customer Success Manager to own this critical... Show more

Customer Success Manager

Oma RoboticsSan Francisco, CA, United States
Full-time

Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility journey.Oma's mission is to... Show more

Customer Success Manager

AscendSan Francisco, CA, United States
$105,000.00 yearly
Full-time

Insurance is a $10T industry still running on PDFs, email threads, and manual reconciliation.We built the first and only complete financial operations platform purpose-built for insurance combinin... Show more

Customer Success Manager

Luma AISan Francisco, CA, United States
$135,000.00 yearly
Full-time

This is a rare and foundational opportunity to be an early Customer Success Manager at Luma.You will be a foundational member of our growing customer success function, directly managing existing bu... Show more

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Customer Success Manager

Customer Success Manager

Fitt Talent PartnersSan Francisco, CA, United States
5 days ago
Job type
  • Full-time
Job description

Interventional Health Brand Partnerships

Fitt Talent Partners is a specialized recruitment firm working with top health and wellness companies. We're filling this role for a client, a leading consumer Health & Wellness Platform that has existing partnerships with Eight Sleep, WHOOP, Momentous, Peloton, and other top brands.

Job Description

The primary objective of this role is to ensure that our marquee interventional health brand partners such as Peloton, ARMRA, and Sleep Number are not only successfully onboarded onto the platform but also positioned for long-term growth. Onboarding involves setting up these merchants to seamlessly accept HSA and FSA dollars from customers, ensuring a smooth and efficient implementation process. However, success does not stop at activation. This role is equally focused on maximizing revenue and engagement by helping partners fully leverage our capabilities over time.

To achieve this, the role works closely with our growth marketing team to develop co-marketing initiatives that drive customer awareness and adoption of HSA and FSA payment options. It also involves creating data-driven campaigns designed to boost transaction volume and merchant ROI while continuously analyzing performance to identify opportunities for optimization. This cross-functional partnership ensures that each merchant's success is not only launched effectively but is also sustained and scaled through targeted marketing, ongoing analytics, and strategic collaboration.

Responsibilities

  • Successfully Onboard New Merchants: The role begins with successfully onboarding new merchants by leading the end-to-end implementation for high-impact merchant partners. This includes ensuring that technical integration and marketing activation are seamless while setting each partner up for long-term success through a strategic onboarding process. By collaborating closely with the growth marketing team, the role helps design and launch campaigns that maximize awareness and adoption of our offerings from day one.

  • Be Merchant Obessed: Once onboarded, the focus shifts to being fully merchant-obsessed, providing white-glove service to our most impactful customers. This means continuously educating merchants on best practices, gathering feedback to inform both product and marketing improvements, and building deep, trust-based relationships that drive value and long-term loyalty. A strong partnership with growth marketing ensures that merchants receive ongoing campaign support and optimization to keep driving engagement and performance.

  • Drive Revenue Growth: Finally, the role plays a critical part in driving revenue growth by proactively identifying and executing creative, revenue-generating opportunities across the merchant portfolio. It involves managing multiple high-priority accounts simultaneously, balancing growth strategy, marketing initiatives, and operational execution. Acting as a trusted advisor, the role ensures not only smooth implementation but also sustained business success through close alignment with growth marketing and cross-functional teams.

Qualifications

  • Exhibits autonomy and maturity with a strong eagerness to create the best possible merchant experience in health and wellness

  • No strict education or experience requirements, though a demonstrated history of successful execution is strongly preferred

  • Backgrounds that could be a strong fit include early-stage startup executives, business development professionals, sales operations leaders, consultants, or individuals with finance experience

  • Proven ability to work cross-functionally and communicate effectively with both internal teams and external partners

  • Strong analytical skills and comfort with data-driven decision-making

  • Ability to manage multiple projects simultaneously and thrive in a fast-paced environment

  • Experience in growth marketing, partner success, or strategic account management is a plus

  • Familiarity with health, wellness, or fintech industries is highly valued

  • Hungry, hardworking, and excited to take ownership of outcomes that directly impact company growth

  • Adaptable and resourceful, with a willingness to learn quickly and solve problems creatively