Insurance Customer Service Representative

Job Description

Job Description

Join a Team That Values You

Are you passionate about building strong client relationships and helping people protect what matters most to them? At our established insurance agency, you'll have the chance to do meaningful work every day while growing your career in a supportive and collaborative environment. We partner with top national and regional carriers to deliver high-quality personal lines insurance solutions from home and auto to umbrella, renters, flood, and specialty coverage.

• This is more than just a job it's an opportunity to be part of a team that puts service, integrity, and professional growth at the heart of everything we do.

Position Overview

The Personal Lines Account Manager is responsible for managing and servicing a book of personal lines insurance clients. This role ensures that clients receive excellent customer service, accurate coverage recommendations, and timely policy management. The Account Manager works closely with producers, carriers, and clients to maintain retention, identify cross-selling opportunities, and resolve service issues.

Location : Suwanee, Georgia

Salary Range : $45,000 - $65,000 per year (including bonus)

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Responsibilities

Key Responsibilities

Client Service & Retention

Policy Management

Sales Support & Growth

Compliance & Administration

Requirements

Qualifications

Why You'll Love Working Here

We know that success starts with people, and were proud to offer a workplace where you can thrive :

We foster a positive, client-first culture where your contributions are valued, and your professional goals are supported.

Compensation & Benefits

Take the Next Step in Your Career

If you're ready to grow in your insurance career while helping clients protect what matters most, we'd love to hear from you!

Apply today and take the first step toward joining a team that values your expertise, supports your development, and celebrates your success.