Job Title : Application Analyst
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
The role involves supporting application implementations, upgrades, and ongoing maintenance activities. It also includes contributions to Technology Governance, the Project Management Lifecycle, Service Transition, and Service Operations.
Responsibilities
- Conduct current state analysis of systems and procedures and recommend system design or modifications to achieve desired goals.
- Provide technical support in evaluating new financial, clinical, or enterprise systems software products, including performance testing, reliability testing, deployment requirements, functional requirements, client requirements, and maintainability.
- Analyze specific hardware or software combinations under consideration for use and provide recommendations based on best practices.
- Determine the best means to deploy and support products on a project basis as they transition from Service Transition to Service Operation.
- Collaborate with the design team to test in a structured manner and document results.
- Support the creation and maintenance of as-built architectures to facilitate Service Transition and Service Operation.
- Plan, document, and implement software patches and upgrades for the assigned service line.
- Apply concepts of adult learning theory and action learning in developing and delivering training through various blended learning modalities.
This position reports to the department Manager or Director. It may involve additional or varied physical demands and / or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management / Employee Health for further information. The role typically operates in a normal office environment, but when working in clinical areas, there is potential exposure to infections, communicable diseases, blood and body fluids, electrical equipment, and chemicals. Standard precautions must be followed. All applicants will be considered regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Qualifications
Bachelor's degree in a related field with 2 years of relevant experience, or Associate's degree in a related field with 4 years of relevant experience, or 6 years of relevant experience.Previous experience with software used in financial, clinical, or enterprise systems settings.Experience with financial, clinical, or web-based systems computing is preferred.Expertise and certification in supported technologies as required by the role.Experience using verbal and written communication with a variety of audiences through different modalities.ITIL certification within 6 months of hire.Must be able to communicate effectively in English (Verbal / Written).In applicable departments, licensed candidates must possess and maintain active licensure in accordance with Oklahoma State law.
Preferred Experience
CRX; ArbaExperience with SFTP; API knowledge; Strong IT backgroundITILGillesis / InfogenesisUnderstanding of networking basics, firewall rules, field support, troubleshooting (printers, credit card devices).Prior POS deployment / upgrade experience is a plus but not required; training will be provided as needed.On Call
Low volume of On Call is required for emergent incidents.