Account Operational Executive - West Los Angeles

Account Operational Executive

Los Angeles, CA (Remote with 50% Local Travel - example but not limited to T housand Oaks, Ventura, and Tarzana )

About HALO Diagnostics

At HALO Diagnostics (HALO Dx) , we believe every patient is unique — and their healthcare should be too. We're redefining early detection and precision-focused medicine by delivering tailored care that targets the most serious health conditions. Through cutting-edge diagnostics and patient-first operations, HALO is helping patients live longer, healthier lives.

We are seeking a strategic, patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager . In this role, you’ll lead a team of 10+ Patient Navigators across multiple sites in the Southern CA area, working closely with clinical partners to deliver high-quality patient experiences and operational excellence. This position is essential to scaling our impact — you’ll optimize workflows, mentor talent, and ensure seamless site execution while championing our mission of early detection and individualized care.

What You’ll Do

Lead & Manage Teams

• Directly manage a team of 10+ non-exempt Patient Navigators across multiple Southern CA -area sites
• Monitor team performance, provide feedback, and conduct regular evaluations
• Oversee attendance, approve time sheets, and manage time-off coordination
• Initiate disciplinary action and ensure team accountability as needed

Champion Patient Experience

Drive Operational Excellence

Develop & Train Talent

Collaborate Across Teams

What We’re Looking For

Why Join HALO Dx?