RVP, Sales Development

Overview

Join to apply for the RVP, Sales Development role at Five9. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in a team-first culture that enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

What You'll Do

Focus on hiring, training, and leading a world-class team of Sales Development Representatives (BDRs & LDRs) and Sales Development Managers.

Enable the organization in prospecting, conducting discovery calls, organizing demonstrations, building a pipeline, and helping to move opportunities towards a win.

Manage day-to-day operations (teaching, coaching, fixing bottlenecks).

Provide accurate forecasting in Salesforce.com.

Coordinate, manage, and conduct one-on-one and team meetings, and training sessions to ensure ongoing improvement and best-practice sharing among the team.

Create new trainings to teach our team new skills that will help them succeed in this role and in their career.

Be very comfortable in the ability to use data to back decisions and initiatives.

Monitor and analyze the BDR / LDR and Sales processes, metrics, and tools to maximize success.

Inspire and motivate the team to create an environment of openness, creativity, comfortability, and continuous improvement.

Work cross-functionally with Sales Operations, Marketing, and other areas of the business.

Define and implement strategic initiatives to continue the growth and success of our SDR organization.

Other duties as assigned by leadership.

You Might Be a Fit If

6+ years of experience exceeding goals in a quota-carrying prospecting and / or closing sales role.

4+ years of experience directly managing (SaaS is preferred).

Successful track record in a high-volume transaction sales environment.

Strong written, verbal, presentation, and organization skills.

Proven experience and passion for coaching, motivating, and growing the ability of those around you.

Manage daily working sessions with team and provide weekly training and enablement.

Evolve and strengthen the process for lead development that will help maximize revenue potential for company goals.

Work with senior leadership to address specific needs across the business to maximize revenue potential for company goals.

Self-starter with the ability to quickly identify problems and come up with solutions.

Ownership mindset – comfortable defining goals, success factors, key metrics for programs, and delivering against them.

Strong experience running experiments (A / B testing methodology) to continuously improve processes.

Strong knowledge of Sales Development efficiency tools – SFDC, Outreach, 6sense, and others.

Work Location

This role is hybrid. Three days a week (Mon, Wed, Thu) in our San Ramon office is required.

Compensation & Benefits

Actual compensation packages are based on several factors unique to each candidate, including skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States : $121,500—$282,400 USD. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and / or other applicable incentive compensation plans.

Our total reward package also includes

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental, and vision coverage and shares a high portion of the dependent cost. We also offer short & long-term disability, basic life insurance, and a 401k saving plan with employer matching.

Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

Generous employee stock purchase plan.

Paid Time Off, company-paid holidays, paid volunteer hours, and 12 weeks paid parental leave.

Diversity, Equity, and Inclusion

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal-opportunity employer.

Legal & Privacy

View our privacy policy, including our privacy notice to California residents here : https : / / www.five9.com / pt-pt / legal. Note : Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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