Family Service Advisor

Job Description

Job Description

NorthStar is seeking a dynamic Family Service Advisor (Sales) at Graceland / Fairlawn in Decatur, IL. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.

Key Qualities We Seek at NorthStar :

• Compassionate : Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding.
• Creative : We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals.
• Proactive : We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.

Join the Graceland / Fairlawn Team Today!

Why NorthStar Memorial Group?

National Recognition : Proudly ranked as one of USA Today’s Top Employers to Work For (2025), for the fourth consecutive year.

Excellence in Sales : Included in Selling Power’s Top 50 Companies to Sell For ten years running.

Meaningful Impact : Play a pivotal role empowering families and transforming your own career.

Our employees are the best in the world, and we know it. Because we understand the importance of this role and the complexity of a position like this, we work hard for you daily so you can expect the following :

Exceptional Total Rewards Program, including :

Medical

Additional Requirements

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.