Pay Rate : $16 an hour
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Interact with guests to ensure they have a positive and memorable experience
- Reserve and assign bowling lanes and shoes to guests and collect fees
- Inspect lanes to ensure bowling equipment is available
- Collect all Credit Card Receipts
- Notify Supervisor of guests misuse of lanes and equipment
- Fix minor pinsetter problems and contact Maintenance for complex issues
- Maintain a neat, organized, and safe work area
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification- Required :
High School Diploma / GED or equivalent experienceKnowledge and Certification- Preferred :
1 year guest service experience1 year cash handling experienceSkills- Required :
Accurate and detail-orientedExcellent verbal and interpersonal communication skillsSkills- Preferred :
Computer experience (Word, Excel and Outlook)Abilities- Required :
Ability to work fast and efficientlyAbility to follow established dress code policies and practice good personal hygieneAbility to interact with guests, coworkers and management in a professional and courteous mannerAbility to speak in a clear, concise and pleasant voiceAbility to enthusiastically and professionally sell and / or up-sell amenitiesAbility to answer a multi-line phone system in a professional and courteous mannerPHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hoursMust have a good sense of balance, and be able to bend and kneelMust be able to reach and twist routinelyMust be able to push, pull and grasp objects routinelyMust have the ability to independently lift 25+ pounds routinelyMust be able to perform repetitive hand and wrist motionsMust have good eye hand coordinationWORKING ENVIRONMENT
Bowling Center Complex including flashing lights and frequent loud noises; May require going onto the Gaming floor, which has flashing lights, frequent loud noises and cigarette smokeMust be able to work in cramped, tight quartersMust be willing to work a flexible schedule including all shifts, weekends and holidaysOccasionally must deal with angry or hostile individualsHigh volume direct public contact