Bowling Center Desk Attendant (55071)

Pay Rate : $16 an hour

ESSENTIAL DUTIES AND RESPONSIBILITIES

Interact with guests to ensure they have a positive and memorable experience

Reserve and assign bowling lanes and shoes to guests and collect fees

Inspect lanes to ensure bowling equipment is available

Collect all Credit Card Receipts

Notify Supervisor of guests misuse of lanes and equipment

Fix minor pinsetter problems and contact Maintenance for complex issues

Maintain a neat, organized, and safe work area

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification- Required :

High School Diploma / GED or equivalent experience

Knowledge and Certification- Preferred :

1 year guest service experience

1 year cash handling experience

Skills- Required :

Accurate and detail-oriented

Excellent verbal and interpersonal communication skills

Skills- Preferred :

Computer experience (Word, Excel and Outlook)

Abilities- Required :

Ability to work fast and efficiently

Ability to follow established dress code policies and practice good personal hygiene

Ability to interact with guests, coworkers and management in a professional and courteous manner

Ability to speak in a clear, concise and pleasant voice

Ability to enthusiastically and professionally sell and / or up-sell amenities

Ability to answer a multi-line phone system in a professional and courteous manner

PHYSICAL DEMANDS

Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours

Must have a good sense of balance, and be able to bend and kneel

Must be able to reach and twist routinely

Must be able to push, pull and grasp objects routinely

Must have the ability to independently lift 25+ pounds routinely

Must be able to perform repetitive hand and wrist motions

Must have good eye hand coordination

WORKING ENVIRONMENT

Bowling Center Complex including flashing lights and frequent loud noises; May require going onto the Gaming floor, which has flashing lights, frequent loud noises and cigarette smoke

Must be able to work in cramped, tight quarters

Must be willing to work a flexible schedule including all shifts, weekends and holidays

Occasionally must deal with angry or hostile individuals

High volume direct public contact