Sales Support Specialist
Storch Products Company IncLivonia, MI, US4 days ago
Job type
- Full-time
Job descriptionRespond to customer calls, emails, and in-person inquiries with professionalism and urgency. Prepare accurate quotes, manage blanket orders, and ensure timely follow-up. Build strong customer relationships by providing updates, resolving issues, and ensuring satisfaction. Research market trends and compile potential leads to support sales growth. Partner with the outside sales team on post-shipment follow-ups and customer retention. Enter and process customer quotes and orders using JobBOSS2 ERP. Acknowledge orders through customer portals and provide proactive status updates. Verify order details, resolve discrepancies, and track shipments to completion. Save and maintain order-related documentation in customer folders. Assist with updating the company website with product listings and promotions. Support the creation of product guides, manuals, and customer-facing collateral. Record customer activity and opportunities in HubSpot CRM for sales reporting. 2+ years of experience in inside sales, customer service, or sales support (manufacturing or industrial background a plus). Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams). Experience with ERP / CRM systems (JobBOSS2, HubSpot, Salesforce, or similar). Strong organizational skills with the ability to manage multiple priorities. Client-focused mindset with proven ability to deliver outstanding customer service. Excellent written and verbal communication skills. Experience preparing quotes, managing orders, and supporting sales teams. Skilled at problem-solving and handling challenging customer situations. Results-driven, self-motivated, and resourceful. Detail-oriented with a strong sense of ownership and accountability. Coachable and adaptable to changing priorities. Integrity, professionalism, and a team-oriented work style. High school diploma or GED (associates degree in business administration, sales, or related field preferred). Previous administrative or sales support experience in a manufacturing or industrial setting is a plus. Must be able to work on-site during standard business hours. Compliance with Storchs drug-free workplace policy (no use of illegal drugs or marijuana, even recreationally; subject to pre-employment and random screenings). Be part of a growing company with a 70+ year history in manufacturing. Play a key role in customer satisfaction and sales growth. Work in a collaborative environment that values integrity, innovation, and relationships. Competitive pay and opportunities for advancement within our sales organization. Potential for growth and advancement within the organization Paid Time Off : Up to 10 PTO days in your first year Michigan ESTA Sick Time Policy Employees in good standing are eligible for quarterly profit-sharing plan after completing their first full quarter. Annual performance reviews Top Tier Benefits available on the 1st of the month after completing 60 days of work. Storch provides a $50,000 term Life Insurance policy for each full-time employee Storch provides Long-Term Disability Insurance for each full-time employee Financial Coaching and Support through Ramsey Smart Dollar / Every Dollar
Job Description
Job Description
Benefits :
- Competitive salary
- Opportunity for advancement
- Profit sharing
- Training & development
Position Title : Sales Support Specialist
Company : Storch Products Company, Inc.
Location : Livonia, MI (on-site : 11827 Globe Street, Livonia, MI 48150)
Job Type : Full Time
Job Hours : 7 : 00am 3 : 30pm Monday Friday
About the Role
As a Sales Support Specialist , youll be the first point of contact for many of our customers. Youll provide quotes, manage orders, and deliver exceptional service, while supporting our outside sales team in winning and growing accounts. This role is perfect for someone with inside sales or customer service experience who enjoys solving problems, building relationships, and keeping customers coming back.
Key Responsibilities
Customer Service & Inside Sales
Order Management
Sales & Marketing Support
Qualifications
Professional & Technical Skills
Sales & Customer Focus
Personal Attributes
Requirements
Why Join Storch?
Benefits :
7 Paid Holidays : New Years, Memorial, Independence, Labor, and Thanksgiving days, Christmas Eve and Day
Health, Dental, EAP, Discount Vision
Create a job alert for this search
Sales Support Specialist • Livonia, MI, US
Related jobs
We have recently DOUBLED our call center team and increased our marketing which means we have more leads / appointments than sales reps!.
Come join a highly reputable home improvement company that off...Show moreLast updated: 30+ days ago
We are looking for coachable entry-level or experienced Sales Specialists who want to grow personally and professionally to eventually provide leadership amongst a growing team.This is a virtual or...Show moreLast updated: 30+ days ago
A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...Show moreLast updated: 30+ days ago
As a Retail Sales Specialist for our Meta products, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations.You&rsquo...Show moreLast updated: 1 hour ago
Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences.
As a Fortune 50 leader, we set the pace in a variety of ...Show moreLast updated: 30+ days ago
Seeking talent near : Sterling Heights, MI; Flint, MI.Responsible for all aspects of managing assigned sales territory, including selling products and addressing customer needs.Effectively impacts e...Show moreLast updated: 29 days ago
Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI.The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with stro...Show moreLast updated: 30+ days ago
Under moderate direction, promotes and sells the organization's products and services within an assigned geographic area, product range, or list of customer accounts to meet or exceed sales targets...Show moreLast updated: 30+ days ago
Join The Team Committed To Driving Your Career Forward.It's a great time to join AAA The Auto Club Group!.This role is a temporary assignment for 60 90 days reporting onsite to our Dearborn, MI lo...Show moreLast updated: 30+ days ago
This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a.
Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 15 days ago
At Palo Alto Networks everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and mo...Show moreLast updated: 30+ days ago
Louis, Core & Main is a leader in advancing reliable infrastructure with local service, nationwide.As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection p...Show moreLast updated: 1 day ago
Since 1919, Victaulic has led the industry and continues to grow our outside sales team.At Victaulic, we don't just enjoy success.
we strive to grow.Victaulic, the global leader in mechanical pipe ...Show moreLast updated: 10 days ago
For over 30 years, CSP has been a trusted leader in data security solutions for mission-critical systems, specializing in innovative products that protect sensitive data on HPE NonStop platforms.We...Show moreLast updated: 2 days ago
Sales Coordinator Specialist - Group Protection.We are excited to bring on a Sales Coordinator Specialist to join our Group Protection Distribution Team supporting Workplace Solutions in our Detroi...Show moreLast updated: 30+ days ago
Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...Show moreLast updated: 30+ days ago
Jackson Dawson is seeking to enhance the support it offers its dealership clients that subscribe to TrueTrack, our business analytics and intelligence tool.
If you are looking for a non-traditional ...Show moreLast updated: 2 days ago
AAA Life Insurance is seeking an Agent Distribution Support Specialist who will be responsible for maintaining and managing Agent and Manager hierarchy, integral to reporting accuracy, ensuring pro...Show moreLast updated: 30+ days ago
Executive Support Specialist (Onsite).Two powerhouse companies, Legends / ASM Global, have joined forces to redefine excellence in live events, sports, entertainment, and venue management.As the worl...Show moreLast updated: 30+ days ago
At Fortis, we lead the way in next generation payment technologies and solutions.We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach unchar...Show moreLast updated: 4 days ago
- Promoted
Sales Consultant
1-800 Hansons LLCTroy, MI, United StatesFull-time
Sales Specialist
Spieldenner Group Inc.Warren, MI, USFull-time
Quick Apply
- Promoted
Sales Representative
LIBERTY NATIONALBloomfield Hills, MI, USFull-time
- Promoted
- New!
Retail Sales Specialist - Meta
Best BuyWest Bloomfield, MI, USPart-time
- Promoted
Coordinator 2, Product Sales Support & Analysis
ComcastRoyal Oak, MI, USFull-time
- Promoted
Neuroscience Sales Specialist - North Detroit, MI
Acadia PharmaceuticalsSterling Heights, MI, USFull-time
- Promoted
Customer Success Specialist
Robert HalfAnn Arbor, MI, USFull-time
- Promoted
Sales Specialist
DENSOSouthfield, MI, USFull-time
- Promoted
Temporary Sales Support Analyst - Dearborn, MI
The Auto Club GroupDearborn, MI, USFull-time
- Promoted
Retail Sales Specialist
SPECTRUMLivonia, MI, United StatesFull-time
- Promoted
AIRS Sales Specialist
Palo Alto NetworksDetroit, MI, USFull-time
- Promoted
Inside Sales Specialist
Core & MainShelby Township, Michigan, United StatesFull-time
- Promoted
Energy Sales Specialist - Midwest
VictaulicDetroit, MI, USPermanent
- Promoted
Senior NonStop Sales Representative
CSPDetroit, MI, USFull-time
- Promoted
Sales Coordinator Specialist - Group Protection
Lincoln FinancialDetroit, MI, USFull-time
- Promoted
Computer Support Specialist
TradeJobsWorkForce48307 Rochester Hills, MI, USFull-time
- Promoted
Dealership Accounting Support Specialist
LIVIUM, a division of Jackson DawsonDearborn, MI, USFull-time
- Promoted
Agent Distribution Support Specialist
AAA Life Insurance CompanyLivonia, MI, USFull-time
- Promoted
Executive Support Specialist
ASM GlobalDetroit, MI, USFull-time
- Promoted
Sales Operations Specialist
Fortis Payment Systems LLCNovi, MI, USFull-time