Job Description
Job Description :
We are seeking a dedicated Customer Service Representative to join our team in this role you will be the first point of contact for our clients ensuring a seamless and professional customer experience. You will play a key role in supporting our mission by delivering high-quality service and building strong client relationships.
Responsibilities :
Respond promptly to customer inquiries via phone email and chat.
Resolve customer issues efficiently and professionally.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to ensure timely solutions.
Provide feedback and insights to improve service processes and customer satisfaction.
Qualifications : Qualifications
High school diploma or equivalent; associate or bachelors degree is a plus
Proven experience in a customer service or client support role
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficient in basic computer applications and data entry
Ability to remain calm and courteous under pressure
Dependable punctual and self-motivated
Additional Information :
Benefits
Competitive salary : $54000 $78000 per year.
Opportunities for professional growth and career development.
Skills development and training programs.
Supportive and inclusive work environment.
Full-time position with standard working hours.
Remote Work : No
Employment Type : Full-time
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Department / Functional Area : Customer Service
Experience : years
Vacancy : 1
Customer Service Representative • Miami, Florida, USA