Staff Salesforce Solution Architect

Job Description

Job Description

POSITION SUMMARY

We are seeking a strategic Staff Salesforce Solution Architect to lead the design and evolution of our Service Cloud platform while driving organizational transformation through agile practices and change management. This role combines deep technical architecture expertise with program management, agile leadership, and product management responsibilities. The ideal candidate will serve as both a technical visionary and execution leader, ensuring our Salesforce solutions align with business objectives while fostering a culture of continuous improvement and user adoption across the organization.

PRIMARY RESPONSIBILITIES

Solution Architecture (30%)

• Design comprehensive end-to-end Service Cloud technical architecture supporting scalability, performance, and business growth
• Define and implement integration strategies with enterprise systems including ERP, CRM, and third-party applications
• Establish robust scalability and performance frameworks to support large data volumes and high user concurrency
• Create and maintain technical standards, best practices, and architectural governance frameworks
• Review, evaluate, and approve complex technical solutions ensuring alignment with architectural principles
• Conduct architecture reviews and provide technical guidance on platform optimization and modernization

Program Management (25%)

Agile Leadership / Scrum Master (20%)

Technical Product Management (15%)

Change Management (10%)

QUALIFICATIONS

Required

Preferred

KNOWLEDGE, SKILLS, AND ABILITIES

Technical Architecture

Program and Project Management

Agile Leadership and Coaching

Ability to coach teams on agile practices and drive continuous improvement initiatives

Business and Communication

Leadership and Strategic Thinking

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Austin, TX

$122,800—$153,450 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link : https : / / www.natera.com / notice -of-data-collection-california-residents /

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

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