Patient Care Coordinator

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Garden City N.Y.

You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment.

Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.

Key Responsibilities :

• Greet patients warmly and check them in for appointments.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient insurance information and process necessary paperwork.
• Collect co-pays, process payments, and maintain accurate billing records.
• Maintain patient records with confidentiality and accuracy.
• Assist with prior authorizations and insurance claims as needed.
• Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials.
• Support the clinical team with administrative tasks as needed.

Qualifications & Skills :

Compensation :