Office / Coordinator / Dispatch Specialist

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Vision insurance

GENERAL PURPOSE :

Supports office and business operations by providing administrative support services and maintaining office systems, procedures, and policies. Experience in the service industry is desired. Experience with customer service and QuickBooks is a MUST.

EXAMPLES OF ESSENTIAL FUNCTIONS :

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Implements changes to administrative systems
• Completes operational requirements by scheduling and assigning administrative projects; expedites work results
• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques
• Provides information by answering questions and requests
• Receives and files incoming letters and documents
• Welcomes / receives visitors to the office
• Scheduling Interviews for potential employees, running background checks, MVR checks

Work daily on all social media aspects of the business

KNOWLEDGE, SKILLS, AND ABILITIES :

• Knowledge of administrative procedures and systems such as word processing and managing files and records
• Skills in Social Media
• Skill in using Microsoft Office products (Word, Excel, and Outlook)
• Skill in providing excellent customer service
• Skill in filing and recordkeeping
• Ability to provide excellent customer service by assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction
• Ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
• Ability to cooperate and solve problems in a team environment
• Ability to follow complex instructions and communicate effectively orally and in writing
• Ability to organize work for timely completion