Customer Service Rep

Assist retail customers and contractors, both in person and over the phone, to order material and meet their needs. Use your creativity and design ideas to help customers make their dreams come true. You will work with customers to select the stone slabs that will become their granite kitchen counter, marble floor or any other numerous possibilities. Orders are entered via a computer program within a Microsoft Windows environment. You will be providing the best buying experience available. This is a non-commissioned sales position, earning $16.00 to $22.00 per hour, DOE.

Arizona Tile will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

Job Requirements:

Ability to work flexible hours, including Saturdays
2+ years retail sales skills in professional environment
Prior work experience working with stone, granite or slabs.
Basic computer skills working within Windows environment.
Knowledge of design elements: size, proportion, color, balance and light is a plus.

Expectations:

Demonstrate an positive attitude of cooperation and respect
Exceptional customer service skills with the ability to provide individualized service
Ability to work independently as well as part of a team
Self starter who proactively finds solutions to customers’ needs
Excellent communication skills including verbal, written and telephone

Benefits:

Competitive wage, depending on experience
Medical benefits
Dental benefits
Vision benefits
Short Term and Long Disability Insurance
Life Insurance
401(k) Retirement Plan, with discretionary employer match.
Paid Time Off (PTO) accrues each pay period. Plus 48 hours SICK time granted annually.
Employee discount on tile and slabs
On the job training on tile and granite products.