Performs financial investigations to determine debtors ability to pay; sets up payment plans; performs phone collections to various sources; performs mail collections by using a prescribed set of dunning and / or specialized correspondence; recommends rebilling to third parties if appropriate; refers accounts to outside collection agencies; follows through with wage executions / property liens; recommends referrals to small claims court; enters claims into small claims court; may represent the Health Center in court; may act as liaison between patient services and attorney generals office; completes all forms / documents relating to legal action; may write remittances; prepares summary reports on attorney referral accounts; does batching, write-offs, determines eligibility / grant funds for Hill-Burton; performs related duties as required. MINIMUM QUALIFICATIONS REQUIRED KNOWLEDGE, SKILL AND ABILITY : Knowledge of collections and its legal aspects; knowledge of claims processing; knowledge of effective Telemetrymetryphone / interviewing techniques; oral and written communication skills; interpersonal skills; ability to compile and analyze facts; ability to prepare, process and maintain records and reports. EXPERIENCE AND TRAINING : General Experience : Three (3) years' of investigative or clerical experience related to collections work. Substitutions Allowed : College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of two (2) years.
Account Receivable • Farmington, CT, United States