Customer Support Specialist

Insight Global
Tempe, AZ, United States
$20,82 an hour
Full-time
We are sorry. The job offer you are looking for is no longer available.

What : Dispatch Operation Specialists (customer support specialist)

Where : Tempe, AZ 85284

Schedule : 4-10's, NIGHT SHIFT, 10 : 30 PM to 9 AM, either Sun-Wed or Wed-Sat (subject to change)

Hybrid after training, 2 days in office, 2 days work from home

Training details are still being finalized

Paying : $20.82 / hr - not flexible, firm pay

Duration : 4-month contracts, possible extensions, strong possibility to convert to FTE (that's the goal!)

Must Haves :

  • 1+ year of recent relative experience working in a call center for a large enterprise reputable company
  • Excellent phone presence is a must! This team is the white glove customer service team for Amazon
  • Strong typing and computer skills. Must be able to type and talk on the phone simultaneously.
  • Must be a quick learner and able to work a heavy amount of OT and throughout the holidays

Job Description :

On a daily basis, you will be a part of a team called Driver Support Services, supporting this client's direct internal carrier's and drivers and providing day to day support for any disruptions the carrier may face going from point A to point B.

This is a heavy phone support role and you could be taking anywhere from 60-100 inbound calls per day. In addition to supporting and helping produce solutions, you will also be filling out work orders on a daily basis for mechanical issues for these vehicles.

We are looking for candidates with excellent communication, customer service skills, candidates who are comfortable with high call volume and working in a fast paced environment, and candidates who are quick learners

9 days ago
Related jobs
Promoted
VirtualVocations
Scottsdale, Arizona

A company is looking for a Tier 1 Customer Support Specialist. ...

Promoted
Xplor Inc
Phoenix, Arizona

The Customer Support team are our customer's first point of call when they need help and advice when using our products. The Core Services division Is very collaborative and the Customer Support team work closely with colleagues across Product, Engineering and Customer Success. They are there to pro...

Promoted
VirtualVocations
Scottsdale, Arizona

A company is looking for a Customer Support Specialist, Software. ...

Promoted
Rinsed
Gilbert, Arizona
Remote

Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot product issues and bugs from start to finish; Help customers by identifying thei...

Promoted
VirtualVocations
Scottsdale, Arizona

A company is looking for a Temporary Customer Support Specialist. Key Responsibilities:Provide timely and accurate responses to customer requests via various channelsKeep detailed records of customer activityIdentify and manage customer issues and feedbackRequired Qualifications:Prior data entry exp...

Promoted
Mercury
Glendale, Arizona
Remote

Up to $90,800 per year + benefits - As a Customer Support Specialist you'll: Answer user questions over chat, email, and phone; Handle user account requests, including application processing, card disputes, missing payments, card shipments, and a whole lot more; Teach customers how to use the produc...

Promoted
Xplor Technologies, LLC
Phoenix, Arizona
Remote

The Customer Support Specialist provides support to Xplor customers who are using one or more of our software and payments products. The customer support specialist plays a key role in developing this ethos through driving customer satisfaction and quick resolution times. Customer Support Specialist...

F&G Promotions
Scottsdale, Arizona

As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Support Specialist. Facilitate sales presentations to customers with the goal of enrolling them in our clients available services  Troubleshoot a...

Professional At Home Jobs
Phoenix, Arizona

Successful Customer Support Specialists have an open and positive attitude allowing them to celebrate the successes of the team, communicate proactively, and exemplify customer obsession. Customer Support Specialist work remotely in the U. Join Now and select the Customer Service Remote Job Bank Reg...

TicketManager
Mesa, Arizona

The Customer Support Specialist will work alongside colleagues to provide software support to our current accounts, including many of the Global 2000 like FedEx, Verizon, and Anheuser-Busch. Proven experience in B2B software customer service or administrative support role. This position is not ...