Position Purpose
This position leads in the analysis, design, coding, testing and implementation of new and existing application systems used within Renown Health entities. This position partners with the user community to resolve technical problems, application performance issues as well as lead optimization and enhancement efforts.
Nature and Scope
The Senior Application Specialist will be responsible for :
- Having a solid understanding of the business and operational aspects within the Renown Health entities, and the software / hardware used.
- Overseeing design, configuration, testing and supporting files within assigned products and scope.
- Facilitating responses to Support Issues to successful resolution.
- Creating and maintaining appropriate documentation.
- Troubleshooting moderate to complex problems, requests and questions from end users.
- Investigating end users preference while making design decisions about the underlying needs of the organization and user community.
- Demonstrating the ability to work on multiple, complex projects with high quality results and adherence deadlines.
- Analyzing business operations as they relate to design decisions, and prioritizing and implementing requested changes to the system.
- Collecting information regarding potential system enhancement needs, and analyzing new functionality in releases to determine how / if it should be used.
- Developing Level of Effort estimates and tracking actual time worked accurately.
Project Management
The Senior Application Specialist will :
Demonstrate Project Management Skills, owning project plans in designated area and using Microsoft project or other tools to track tasks, manage project plans.Maintain regular communication with Business Owners, Project Managers, vendors and customers.Assist in the emergent change approval process.Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with software / hardware used.Information Integrity
The Senior Application Specialist will :
Develop clear and concise process flows and supporting documentation for business owners and units.Set and adhere to standards for naming and numbering conventions, change control, environment management and security classifications.Demonstrate a solid understanding of Data Architecture and Integration concepts and strategies, experienced in designing data integration solutions required.Teamwork, Collaboration, Professionalism, and Leadership
The Senior Application Specialist will :
Demonstrate the ability to facilitate meetings with customers to prioritize needs, set expectations and brings new functionality / design for review.Lead work groups within the department or within project scope.Work with a high level of independence.Coordinate resources with other teams in order to facilitate work and project completion.Demonstrate excellent interpersonal, organizational, and communication skills.Provide knowledge transfer and mentoring to peers.Create training documentation for areas of expertise.Minimum Qualifications
Education
Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience required.
Experience
4-6 years experience in application configuration / design experience, with at least 2 years configuration / design and implementation experience in the application as related to the position filled required.
Certifications
Certifications needed : AMB, or Research, or Genomics or Behavioral Health. Application Certification or Accreditation may be required on application(s) supporting.
Computer / Typing
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Access, Project and Word.
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