Collections Specialist

Job Description

Job Description

We are looking for a dedicated Collections Specialist to join our team on a contract basis in Fairfield, New Jersey. In this role, you will focus on managing outstanding accounts and ensuring timely payments to support the company’s financial health. This position requires strong communication and organizational skills to handle collection calls, monitor accounts, and resolve payment discrepancies effectively.

Responsibilities :

• Conduct collection calls to follow up on overdue accounts within the 30-60 day range.
• Address accounts with outstanding balances ranging from 60-90 days.
• Manage and organize accounts receivable to ensure accurate and up-to-date financial records.
• Collaborate with clients and internal teams to resolve payment disputes and discrepancies.
• Maintain detailed records of collection activities and communicate updates to relevant stakeholders.
• Utilize basic Excel functions to track and analyze account data.
• Develop strategies to improve collection processes and minimize outstanding debts.
• Work closely with the billing department to ensure invoices are accurate and payments are properly applied.
• Perform periodic reviews of aging accounts to identify trends and areas for improvement.
• Proven experience in commercial and consumer collections.
• Knowledge of credit and billing collection processes.
• Strong proficiency in handling collection-related tasks and resolving payment issues.
• Familiarity with accounts receivable management and reconciliation.
• Basic understanding of Excel for data tracking and analysis.
• Excellent communication and negotiation skills for engaging with clients and stakeholders.
• Ability to work independently and prioritize tasks effectively.
• Detail-oriented mindset with strong organizational capabilities.