Account Manager III

Job Description

Location : Hybrid- St. Paul, MN or near any US CPU office

This is a hybrid position based in St. Paul or any US CPU office. We're committed to your flexibility and well-being, and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

We give you a world of potential

Computershare Corporate Trust is built on a foundation of "Trust Makes it Work" - expertise, relationships, and innovation you can trust. When you join this dynamic team as an Account Manager you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals.

A role you will love

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced, technology-focused environment so you will be deadline-driven with the ability to adapt quickly and embrace the pace of change we often work at. You will also be an individual who can maintain a level of accuracy and professionalism while utilizing software in a traditional office environment.

The Account Manager III role is the most senior level position focused on administrating and managing distressed debt. You will be responsible for reading and interpreting trust and other legal documents to identify administration requirements and responsibilities. The role holder will be a primary point of contact for distressed debt account management, providing proactive communication and consultation, and coordination of internal partners for the effective delivery of Corporate Trust products and services.

The Account Manager III role operates at the national and local level and must meet and adhere to strict and contractual obligations and timelines. This also includes delivering these obligations with quality and accuracy standards. The role holder acts as a lead to junior level relationship / account managers and participates as an expert on various business initiatives. Additionally, the role holder works with various business partners to resolve the most complex account issues. The role will collaborate with internal and external team members to find appropriate solutions, then recommend and implement service enhancements, developments, or solutions to meet and exceed customer needs beyond our standard service offerings.

Some of your key responsibilities may include :

• Collaborating with external clients and internal team members to find appropriate solutions for the client's unique business needs
• Performing contractual document reviews and interpreting complex legal documents
• Ensuring compliance with regulatory and risk management policies; coordinates successorship activities
• Monitoring market changes and developments, translating into new value-add services while ensuring stellar customer satisfaction
• Recommend and implement service enhancements, introduce developments or solutions to meet or exceed customer and business expectation

What will you bring to the role?

Rewards designed for you

Parental Leave. We offer paid parental leave, flexible working hours and a caring and inclusive culture.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and wellness reimbursement.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter.

Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single / spouse / family) and more.

Employee Share Plan. Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. The base pay range for this role is $91,976.00 - $137,963.00. This base pay range is a national average and may not be applicable to all locations.

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com / access for further information.

About the Team

We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.