Collections Administrator

Summary Statement

An incumbent is responsible for the operational oversight within the Delaware Judiciary as part of the Administrative Office of the Courts, Office of State Court Collections Enforcement. The position oversees the judiciary's centralized payment processing centers and centralized bank deposit transports for our Judicial partners; provides guidance and completes annual Payment Card Industry (PCI) Compliance reviews for statewide judicial credit card operations; assists with the review of Legislative bill inquiries from a financial impact; oversees the agency State Tax Refund / Lottery Winning intercept program; provides guidance, assistance and handles official inquiries, on specialized collections for interactions with the Courts, Legislators and Public.

Preferred Qualification

Applicants that do not possess these preferred qualifications will still be eligible for the position if they are certified and possess the required knowledge, skills, and abilities listed in the Essential Functions section.

• Knowledge of State and Federal Collection Laws (i.e. FCRA; FDCPA; GLBA)
• Knowledge of PCI-DSS Compliance Requirements (currently version 4.0.1)

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here :

Job Requirements

Applicants must have education, training and / or experience demonstrating competence in each of the following areas :

Conditions of Hire

Benefits

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.