Medical Front Office Administrator (Dunwoody)

Winston Psychiatry is a compassionate, client-focused psychiatric practice located in Dunwoody, Georgia, dedicated to delivering high-quality mental health care. Our team is growing, and we are seeking a warm, highly organized Front Office Administrator to be the first point of contact for our patients and to help ensure the smooth daily operation of our office. This is a full-time, on-site position.

Key Responsibilities

• Greet patients and visitors warmly, check them in, and assist with forms or questions
• Answer and route phone calls in a professional and compassionate manner
• Schedule and confirm appointments using electronic medical records (EMR) system
• Verify insurance and collect co-pays / payments
• Maintain organized and confidential patient records
• Assist with billing support and office inventory
• Uphold HIPAA and practice confidentiality standards at all times
• Support occasional marketing and communications efforts experience with social media platforms is a plus
• Comfort with AI tools or interest in learning AI-assisted administrative tasks is a bonus

Qualifications

Compensation

Benefits