Talent.com
General Liability Claims Adjuster, UKRemote United Kingdom

General Liability Claims Adjuster, UKRemote United Kingdom

ReservNew York, NY, US
1 day ago
Job type
  • Full-time
Job description

General Liability Claims Adjuster, UK

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

Who You Are

  • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.
  • Passionate adjuster who cares about the customer and their experience.
  • Empathetic. You exercise empathy and patience towards everyone you interact with.
  • Sense of urgency - at all times. That does not mean working at all hours.
  • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest.
  • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.
  • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
  • Anti-status quo. You don't just action on it.
  • Communicative. (we'd love to know what this means to you)
  • And did we mention, you have a sense of humor. Claims are hard enough as it is.

What We Need

  • Ability to handle claims from 'cradle to grave'
  • Attention to detail and the ability to provide quality interactions with stakeholders, clients and customers to the high standards required by our business
  • Excellent customer service skills.
  • Strong organizational skills and the ability to prioritize your workload.
  • Ability to work to system driven SLAs and workflows.
  • Strong communication skills - both written and oral.
  • Comfortable working in a fluid role in a fast paced environment

    • Requirements

  • Minimum of 5 years of experience in general liability claims
  • A background working in a similar role or for an Insurer within a Liability Claims team or working within the Loss Adjusting / Legal field managing Liability claims
  • Experienced at managing your own caseload of EL / PL with a hands-on approach also within a technical capacity
  • Industry qualifications preferred or a desire to work towards.
  • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development
  • Willingness to travel for client and claims needs

    • Benefits

  • Generous health-insurance package with nationwide coverage
  • Pension plan with employer contributions
  • Competitive holiday / leave policy in addition to bank holidays we want our employees fresh, healthy, happy, and energized!
  • Industry Qualifications paid by us (after a qualifying period)
  • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

    • At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

    Create a job alert for this search

    General Liability Adjuster • New York, NY, US