Customer Service Representative

A company is looking for a Customer Service Representative who must live near Nashville, TN.

Key Responsibilities

Receive and categorize calls from child support client stakeholders according to Standard Operating Procedures

Record any abusive or extraordinary calls as required

Perform other duties as assigned

Required Qualifications and Education

High School Diploma or equivalent required

Must maintain a general understanding of policies and procedures

Proficient in data entry skills, including keyboard, mouse, and 10-key pad

Basic knowledge of Microsoft Office

Must be able to type a minimum of 35 WPM