Medical Front Office AssistantRiverview, FL

Patient Care Representative

At AdventHealth Medical Group, you can be part of a team of driven professionals providing compassionate care to the communities across 9 US states. With a coalition of over 2000 physicians, we are ready to serve a wide variety of needs and communities. Through innovation, quality patient care and physician leadership, our focus is on adapting to the changing landscape of health care while remaining dedicated to improving the health and wellness of the people and communities we serve.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role you'll contribute : Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and / or insurance carrier.

The value you'll bring to the team : Provides back up to all front office positions; check in, check out, and medical records

Provides data and assistance to Practice Manager / Office Coordinator as required

Communicates in a cordial, professional manner with patients via phone and in person to meet the patients needs as soon as possible

Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages

Maintains correspondence, including : progress notes and new patient packets

Updates referring physician database when necessary

Qualifications

The expertise and experiences you'll need to succeed : HS Diploma or equivalent combination of education and experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.