Technical Support Engineer – Automation (Hybrid, Orlando, FL)

Technical Support Engineer Automation (Hybrid, Orlando, FL)

We are looking for a Technical Support Engineer for a large, global B2B high-tech company. This role will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro / mechanical equipment, computer systems, complex software, or networked and / or wireless systems. You will be

responding to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.

This is a 12-month contract (Extension possible). 40 hours per week role, hybrid role, 2 days onsite at Client's office in Orlando, FL.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.

Must be a US citizen or a Green Card holder.

Responsibilities :

• Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro / mechanical equipment, computer systems, complex software, or networked and / or wireless systems.
• Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
• Reports design, reliability, and maintenance problems or bugs to design engineering / software engineering.
• May be involved in customer installation and training.
• Provides support to customers / users where the product is highly technical or sophisticated in nature.

Requirements :

Please submit your resume to our network at https : / / www.stage4solutions.com / careers / (apply to the Technical Support Engineer Automation (Hybrid, Orlando, FL) role).

Please feel free to forward this job post to others you think may be interested.

Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion / belief, national origin, gender identity, age, disability, marital status, genetic

Compensation : $30 / hr - $35.71 / hr

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