Customer Account Specialist
- Full-time
Join to apply for the Customer Account Specialist role at Orchid Orthopedics
Overview
The Oregon City, OR site was established in 1973 and joined the Orchid team in 2012. Our 80,000 square foot facility employs approximately 300 team members. We specialize in hip and knee joint implants that enable our customers to live a longer active life. We are a full-service plant, meaning our team can manufacture medical implants from start to finish in-house. A career with Orchid provides growth opportunities, a great benefits package including performance bonuses, insurance, 401(k) with company match, and paid time off. For more information, please visit www.orchid-ortho.com.
Shift
No Shift ($0) (United States of America)
What You Will Do
- CUSTOMER SUCCESS
Build relationships with internal and external customers to optimize the customer experience and deliver positive business results
Submit new and updated customer information to update the customer master database
Follow standard of work to view new P.O.s that have been entered
Review open order report regularly to understand orders in the system by customer and compare to customer forecast, where applicable
Provide timely and accurate information on order status
Lead quality and compliance by complying with all Quality Management System (QMS) documentation requirements
Education Qualifications
Experience Qualifications
Knowledge & Skills That Enable Success
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
What We Offer
Integrity First : We do the right thing
Additional Requirements
At Orchid, we fully support a diverse and inclusive workplace and we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, hair type, age, status as a protected veteran, or disability.
Orchid Orthopedic Solutions only pays fees for solicited presentations of job seekers submitted through our preferred vendor job board by recruiters, employment agencies, or other parties.
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