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ServiceNow IRM Senior Solution Architect
ServiceNow IRM Senior Solution ArchitectPurple Drive • Chicago, IL, Illinois, USA
ServiceNow IRM Senior Solution Architect

ServiceNow IRM Senior Solution Architect

Purple Drive • Chicago, IL, Illinois, USA
3 days ago
Job type
  • Full-time
Job description

Position : ServiceNow IRM Senior Solution Architect

Location : Chicago, IL (Day 1 Onsite)

Duration : Long Term

Role

  • Lead the design, architecture, and implementation of complex ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) solutions.
  • Provide subject matter expertise on risk-related capabilities, including risk identification, assessment, mitigation, and monitoring.
  • Translate business objectives into effective, scalable, and secure technical solutions within the ServiceNow platform.
  • Guide and mentor technical teams throughout the IRM implementation lifecycle, ensuring alignment with architectural standards and best practices.

Experience Level

  • 5+ years of hands-on experience with the ServiceNow IRM including extensive work focused GRC processes.
  • 10+ years of professional experience in risk management, GRC, or a related field, demonstrating a deep understanding of risk-related processes.
  • Proven track record of success in architecting and delivering significant ServiceNow IRM implementations for large enterprises.
  • Expertise in core IRM capabilities such as Issue Management, Incident Management, Loss Events, Controls Testing, Risk Identification, Risk and Control Self-Assessments (RCSA), and Emerging Risk programs.

    • Qualifications

  • Deep functional and technical understanding of the ServiceNow IRM suite, including Risk capabilities such as Issue / Incident Management, Loss Events, etc.
  • In-depth knowledge of GRC and risk management frameworks and best practices.
  • Strong communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

    • Nice to Have

  • Experience implementing IRM solutions in regulated industries such as finance and banking.
  • Proficiency with Agile or other iterative development methodologies.
  • Experience with other risk management software or enterprise risk processes.

    • Daily Tasks and Responsibilities

  • Lead technical workshops to implement and validate GRC / IRM requirements with business stakeholders.
  • Design and document technical solutions within ServiceNow IRM that meet business objectives and leverage platform best practices.
  • Configure, customize, and implement ServiceNow IRM applications and modules to support the full risk lifecycle.
  • Develop risk-related artifacts such as risk registers, risk assessment methodologies, and control frameworks.
  • Create and configure dashboards and reports to provide stakeholders with visibility into the organization's risk and compliance posture.
  • Advise on platform governance, risk data models, and long-term roadmap planning for the ServiceNow IRM landscape.
  • Conduct technical reviews and provide guidance to junior developers and implementation teams on risk functionality.
  • Troubleshoot and resolve complex risk-related issues and provide ongoing support for implemented IRM solutions.
  • Stay up-to-date with the latest ServiceNow IRM product releases, industry trends, and regulatory changes impacting risk management.
  • Oversee the development of configurations that automate risk assessments, controls testing, and issue management workflows.
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    Senior Solution Architect • Chicago, IL, Illinois, USA