Job Description
Job Description
Description :
We are seeking a dedicated and experienced Warehouse Supervisor I to oversee our warehouse operations and facility. The ideal candidate will be responsible for managing daily activities, ensuring efficient processes, and maintaining a safe working environment. This role requires strong leadership skills and a thorough understanding of warehouse management systems and logistics as well as someone who has recent hands-on experience in forklift operation and is willing to serve as backup to the team on a daily or weekly basis.
- 3PL experience is a plus
- Amazon FBA and Home Depot DFC experience is a plus.
- Must have experience managing a warehouse inventory of thousands of SKU's for multiple brands of products.
Essential Duties and Responsibilities
Operations & Fulfillment
Supervise and participate in daily warehouse activities, including shipping, receiving,picking, packing, and inventory control.Ensure timely and accurate order processing to meet customer SLAs.Operate and maintain warehouse equipment (forklifts, pallet jacks) safely and efficiently.Maintain a clean, safe, and organized warehouse environment in compliance with OSHAregulations.Coordinate with production and other departments to meet deadlines and prioritizetasks.Support warehouse organization initiatives and efficiency improvements.Oversee facility maintenance and address utility issues or repairs.Perform other related duties as assigned.Inventory Control
Maintain 98–99%+ inventory accuracy through cycle counts and reconciliations.Ensure proper labeling, bin organization, and handling of products.Monitor inventory levels and communicate stock concerns to management.Safety & ComplianceEnforce company safety standards and proper use of PPE and equipment.Conduct safety inspections and promptly report incidents.Process Improvement & Technology
Identify and implement workflow, productivity, and accuracy improvements.Support the use of technology (ERP, WMS, scanners, shipping platforms).Collaborate with leadership to develop procedures that improve warehouse practices.Supervisory Responsibilities
Interview, hire, train, and onboard warehouse employees.Assign daily tasks, monitor performance, and ensure operational goals are met.Conduct timely and constructive performance evaluations.Coach, discipline, or terminate employees as needed in coordination with HR.Communicate company policies and procedures clearly to staffParticipates in (as needed) and provides oversight and support for the following warehouse functions :
Returns (RMA Process)
Assign RMA numbers and track returned products.Ensure returns are processed accurately and inventory systems are updated.Shipping & Receiving
Verify counts and accuracy for inbound and outbound shipments.Receive and inspect incoming goods, document and report damages or defects.Ensure pick / pack / ship processes are accurate and efficient, including applying labels and UPCs.Maintain organized records for bills of lading (BOLs) and delivery orders (DOs).Keep shelves, pallet areas, and workstations neat and orderly.Collects documents DO / BOL and organizes them in records related to all inbound / outbound shipments.Maintains inventory controls on racks by location with organizational standards.Keeps shelves, pallet area, and workstations neat, sweep, dust and mop.Organizes warehouse and work area for orderliness at all times.Requirements :
Minimum Qualifications (Knowledge, Skills & Abilities)
3+ years of warehouse or fulfillment experience; 1–2 years in a lead or supervisory rolepreferred.Experience in eCommerce or direct-to-consumer shipping.Current forklift certification required.Strong leadership and organizational skills with attention to detail.Ability to anticipate problems, propose solutions, and make decisions quickly.Experience with shipping and receiving in an eCommerce environment; Amazon FBA experience.Proficiency with Microsoft Office Suite and basic inventory management software.Proficiency with ShipStation ecommerce software.Excellent communication and collaboration skills.Ability to meet timelines in a fast-paced, dynamic environment.Physical ability to stand, walk, crouch, and lift 10–50 lbs. for extended periods.High school diploma or equivalent required.Availability to open facilities at 7 : 00 a.m. and close at 5 : 30 p.m. as needed.Flexibility to work weekends and holidays when required.Benefits
Competitive salary.Health, dental, and vision insurance premiums are 100% paid for employee coverage.Company Paid Basic LIfe Insurance policy for employee.401(k) eligibility with 3% non-elective employer contribution.Eligible for Annual discretionary year end bonus.Tiered Paid Vacation schedule starting at 5 days in year 1.7 paid holidays annually.