Associate Director, Technical Writing Job at PubMatic, Inc. in New York

PubMatic (Nasdaq : PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future.

PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.

Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.

Associate Director, Technical Writing

About The Role :

Overview : PubMatic is a digital advertising technology company that empowers premium app developers and publishers to maximize their programmatic advertising revenue. We are seeking an experienced Associate Director of Technical Writing to join our team in New York. This position will lead the technical writing team and work cross-functionally with product management, engineering, and customer success teams to develop high-quality developer documentation and product user guides.

What You’ll Do :

Lead the development and execution of content and documentation strategy, ensuring alignment with product and business goals

Manage and lead a team of technical writers, providing guidance and support for the creation of high-quality technical documentation, including product guides, API documentation, and SDK developer guides.

Collaborate with cross-functional teams to identify documentation needs and requirements for new and existing products and work closely with product management and engineering teams to ensure documentation accuracy and completeness.

Develop and maintain documentation processes, tools, and standards to ensure consistency and quality of technical documentation across all products.

Plan and prioritize documentation projects, ensuring that documentation is delivered on time and within scope.

Continuously improve documentation processes and standards based on feedback from internal stakeholders and external customers.

Leverage AI to scale efficiency and quality

Who You Are :

7+ years of experience in technical writing, with at least 3 years in a management role.

Proven track record of managing technical writing teams and delivering high-quality documentation.

Strong technical writing skills with experience writing user guides, online help, release notes, and other technical documentation.

Ability to communicate complex technical concepts to non-technical audiences.

Experience working with cross-functional teams, including product management and engineering.

Familiarity with industry-standard documentation tools and platforms.

Experience with Agile development methodologies and tools.

Excellent project management and prioritization skills.

Bachelor's degree in Technical Communication, English, Computer Science, or a related field (or equivalent experience)

Nice-to-Have

Experience in AdTech, MarTech, or enterprise SaaS environments.

Familiarity with AI-driven documentation tools and automation.

Base + Bonus Compensation Range : $190,000 – $230,000

Additional Information

Return to Office : PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits : Our benefits package includes the best of what leading organizations provide, including paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US, reimbursement for mobile, fully stocked pantries, as well as in-office catered lunches 5 days per week.

Diversity and Inclusion : PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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