Associate Director, Business Analysis | Enterprise Platforms

Strategic Leadership Role At CT Corporation

Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.

Wolters Kluwer (WK) - CT Corporation advocates for the proper utilization, maintenance and improvement of CT's core enterprise applications. This strategic leadership role will act as a point of escalation for their teams of platform-specific resources who oversee all functional and non-functional activities. This role and supporting teams will coordinate ongoing platform activities with business stakeholders and technology support resources. These activities enable approved CT Corporation mandates - revenue growth, operational efficiencies and required technical work (upgrades, technical debt retirement, and security updates).

Maximize Business Value Provided By The Application

• Support platform improvement initiatives new product / revenue, operational efficiency and technical mandates.
• Manage and prioritize respective application backlogs, including incidents, defects and enhancements.
• Partner with Technology platform owners to manage budget, resources, and software development processes.
• Establish a User Access framework (define user provisioning, security profiles / access, coordinate with related platforms for dependencies)
• Establish and govern platform Release Management, including an established release cadence and managing communications with impacted stakeholders.
• Create and maintain platform roadmaps and platform documentation, both functional and technical.
• Communicate platform vision to senior stakeholders and executives.
• Develop and maintain relationships with business owners, technical resources and internal teams.
• Document project release notes to accompany platform releases to production.

Monitor Platform Health And Incident Management

Manage And Develop Resources

Requirements

Education : Bachelor's Degree or equivalent.

Preferred : Bachelor's Degree in Business, Information Technology or Master's Degree in Business Administration.

Experience Required :

Preferred Experience :

Preferred Certifications :

Six Sigma Green or Black Belt Certification.

Travel Requirements :

A comprehensive benefits package that begins your first day of employment. Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA / HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available.