Senior Client Manager

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

As a member of the Commercial Banking team youll work with our clients to create end-to-end financial solutions to help build a comprehensive approach to finance growth manage cash flow increase efficiency and mitigate risk. As the Senior Client / Relationship Manager Commercial Banking Mid-Market is a seasoned professional responsible for meeting the needs of clients and driving business growth in the commercial segments leveraging partnerships with the broader market team to deliver a broad range of Commercial Banking solutions. As a Client / Relationship Manager you will manage and grow a portfolio of Commercial Banking clients by proactively developing new business opportunities in the community and ensuring clients day-to-day banking needs are being met at the highest level.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How youll succeed

Relationship building - Develop new client relationships through business development activities leveraging referral sources existing clients and centres of influence. Actively monitor and manage these relationships by fully understanding our clients goals purpose and the status of our clients business.

Teamwork - Work with internal partners to connect clients with opportunities. Commit to building a profile in the local business community in order to leverage that profile into effective working relationships with new and existing clients and internal partners.

Client experience - Proactively assess your clients needs and propose solutions to deliver to meet those needs. Interact with assigned clients as necessary to facilitate prompt response to questions enquiries or issues in order to provide best in class service. Apply acquired industry / company knowledge to the development of client / prospect proposals for financial and strategic solutions to meet client needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.

You demonstrated 10 years experience in Commercial or Business Banking demonstrated business development skills and a solid understanding of financial statements and account principles including valuation techniques and cash flow analysis.

You act like an owner. You thrive when youre empowered to take initiative go above and beyond and deliver results.

You have a degree / diploma in Business Finance Accounting or a related field.

Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.

At CIBC we offer a competitive total rewards package. This role has an expected salary range of $170000 - $190000 for the market based on experience qualifications and location of the position. The successful candidate may be eligible to participate in the relevant business units incentive compensation plan which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employees needs; including Medical Dental Vision Health Savings Account Life Insurance Disability and Other Insurance Plans Paid Time Off (including Sick Leave Parental Leave and Vacation) Holidaysand 401(k) in addition to other special perks reserved for our team members.

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What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program

• a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit .

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

IL-120 S LaSalle St 11th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Reports Analytical Support Business Development Client Service Competitive Intelligence (CI) Customer Retentions Investment Research Leadership New Business Acquisition People Management

Required Experience :

Manager

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Experience : years

Vacancy : 1

Monthly Salary Salary : 170000 - 190000