Description The Cash Application Rep II will be responsible to post payments and make adjustments to patient accounts. H / She will maintain records in filing system, document activities and contacts in system. Will develop understanding of assigned managed care contractor and payor requirements. Qualifications Minimum Education
High School Diploma or GED (Required)
Minimum Work Experience
2 years Related experience (Required)
3 years Health care experience (Required) Or
1 year Business Operations Spec. I or II (Required)
Functional Accountabilities
Patient Accounts
- Receive electronic and hard copy payment batches from payers; review documents for proper authorizations prior to posting; allocate and post payments to correct accounts.
- Process prepared requests for contractual adjustments and denials based on codes.
- Process inter-company transfers.
- Re-establish reimbursement paid in error and accounts receivable; identify and correct credit balances resulting from double payments.
- Based on payer requirements and department practices, determine amount to bill from parent / guarantor.
- Recommend write-off amounts to manager for decision-making.
Refunds
Analyze overpayments and credit balances.Based on guidelines and contractual requirements, recommend refunds to manager for approval.Record
Record all check numbers received from the bank into an Excel spreadsheet daily.Reconcile batch amounts with posting process.Evaluate late charges for accuracy and enter late charges into an Excel spreadsheet daily.Safety
Speak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performanceOrganizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment / Identification
Anticipate and responds to customer needs; follows up until needs are metTeamwork / Communication
Demonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others' ideas and opinionsPerformance Improvement / Problem-solving
Contribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management / Financial Responsibility
Use resources efficientlySearch for less costly ways of doing thingsSafety
Speak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performancePrimary Location : Maryland-Silver Spring Work Locations : Tech Hill 12211 Plum Orchard Drive Silver Spring 20904 Job : Accounting & Finance Organization : Finance Position Status : R (Regular) - FT - Full-Time Shift : Day Work Schedule : M-F Job Posting : Oct 22, 2025, 1 : 08 : 39 PM Full-Time Salary Range : 37336 - 62046.4