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Operations Administrator

Operations Administrator

ForeFront Technology Inc.Cleveland, OH, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Company Description : ForeFront Technology Inc. is a comprehensive technology solutions provider proudly headquartered in Cleveland, Ohio. We deliver strategic, business-driven IT solutions that modernize infrastructure, strengthen cybersecurity, and accelerate digital transformation. By combining agility, security, and innovation, we empower organizations nationwide to thrive in a constantly evolving digital landscape.

Position Summary : We are seeking an energetic and versatile Operations Administrator to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys variety, and is comfortable wearing many hats. You will play a key role in supporting our leadership, coordinating day-to-day operations, and ensuring a seamless experience for our clients and internal teams.

Key Responsibilities :

Administrative & Operational Support

  • Perform general administrative duties : answering phones, managing correspondence, scheduling meetings, and maintaining organized records, hardware and software service contracts.
  • Support ForeFront’s executive leadership with documentation, reporting, and special projects.
  • Triage, log, and prioritize incoming technical support requests.
  • Collaborate with Support and Field Services teams to escalate critical issues when necessary.

Office Management

  • Oversee daily office operations to ensure an efficient and professional environment.
  • Manage field services inventory, office supplies, vendor relationships, and facility maintenance.
  • Coordinate equipment repairs and office logistics.

    • Sales & Client Support

  • Assist the sales team with proposals, presentations, quotes, and client communication.
  • Schedule sales meetings, prepare supporting materials, and ensure timely follow-up.
  • Support client onboarding and ensure a positive customer experience throughout the engagement lifecycle.

    • Education & Experience

  • Bachelor’s degree in business administration, Office Management, or related field (or equivalent experience).
  • 1+ years of experience in administrative, operations, or sales support roles (tech-driven environments preferred).

    • Skills & Attributes

  • Excellent organization, time management, and multitasking abilities.
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software.
  • Self-starter who can work independently and collaboratively in a fast-paced environment.
  • Detail-oriented with a high commitment to accuracy, follow-through, and professionalism.
  • Positive, energetic, and adaptable attitude.

    • Job Type : Full-time 8 : 30-5p, on site M-F, Cleveland, Ohio

    Salary : $60,000 annual

    Benefits :

  • Health / dental / vision insurance
  • Paid time off
  • Professional development assistance
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