Patient Access Representative

Patient Access Representative

Patient access representative plays a vital role in creating a positive first impression for patients and visitors while ensuring :

• Collecting accurate demographic and insurance information from patients.
• Verifying insurance coverage and eligibility.
• Collecting co-pays and co-insurance payments at the time of service.
• Directing patients to the appropriate department and notifying staff of their arrival providing excellent customer service while maintaining confidentiality and professionalism.
• Assisting with incoming phone calls and general inquiries.
• Following up on insurance claims as needed to support timely reimbursement.

Qualifications :