Talent.com
Medical Office Assistant - OBGYN Office
Medical Office Assistant - OBGYN OfficeUpstate University Hospital • Syracuse, NY, United States
Medical Office Assistant - OBGYN Office

Medical Office Assistant - OBGYN Office

Upstate University Hospital • Syracuse, NY, United States
30+ days ago
Job type
  • Full-time
Job description
Position Overview

The Medical Office Assistant is responsible for handling all front desk operations including answering phones, scheduling appointments, check-in and check-out, customer service, as well as providing support to the Practice by performing a variety of clerical tasks. It is critical that members of the Patient Service Associate team coordinate and work collaboratively to ensure duties are performed seamlessly.

Tasks and Responsibilities
  • Greet and assists all patients and visitors in a prompt, warm, courteous, and professional manner. Ensure patient's wait time in the reception area is kept to a minimum.
  • Complete patient check-in process according to office protocol, including obtaining appropriate insurance information.
  • Answer incoming calls in a timely manner.
    • Responding to inquiries as appropriate taking accurate message or directing the call to the appropriate staff member.
  • Schedule or reschedule appointments as needed.
    • When directed by physicians or management, promptly schedule outside scans and other referral appointments promptly notifying the patient of the appointment.
    • Per office protocol, follow-up on no show and cancelled appointments.
  • Perform check-out duties to include scheduling of follow up appointments,
  • Complete a variety of clerical duties including but not limited to scanning or faxing records; opening, processing, and distributing mail; records processing; composing and disseminating letters/correspondence.
  • Ensure patient files are properly updated for every action and step taken.
  • Ensure adherence to all HIPAA guidelines.
  • Obtain and maintain basic knowledge regarding different insurance coverages.
  • Respond promptly and accurately to requests for medical records.
  • Assist other Practice staff members in ensuring the waiting area is kept neat and properly maintained.
  • Perform other duties as needed to accomplish job standards and/or requested by management.
Education and Previous Experience Requirements
  • High school degree or equivalent
  • A minimum of one (1) year office experience in a medical office setting preferred
  • Education or training in formal office procedures is preferred
Knowledge and Skills Needed to Perform Effectively in the Position
  • Basic medical terminology knowledge preferred.
  • Knowledge of insurance policies and terminology preferred.
  • Exceptional customer service skills and the ability to interact compassionately.
  • Ability to effectively multi-task and prioritize.
  • Excellent organizational skills.
  • Ability to operate computer and other office equipment sufficiently enough to complete job tasks.
  • Ability to learn and apply software necessary to complete job tasks, including EPIC, Microsoft Word, insurer systems, etc.
Job Related Physical Abilities an Individual Needs in Order to Perform the Job in a Satisfactory Manner

Must be able to stand for long periods of time, bend, stoop, and sit. Able to speak and hear sufficient to communicate with patients and others. Ability to view a monitor/screen and enter data. May occasionally lift up to 20 pounds.

Expectations

This section explains specific expectations for this position and may also be evaluated in the performance appraisal process.
  • Adheres to UCM's policies and procedures and acts in the best interest of the Organization and its patients.
  • Promotes teamwork with coworkers and supports a collaborative work environment.
  • Meets or exceeds expected performance standards, including consistently reporting to work on time, prepared to perform duties of position.
  1. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  2. This position guide in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
  3. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.


Please note this is note a state position.
Create a job alert for this search

Medical Office Assistant - OBGYN Office • Syracuse, NY, United States

Similar jobs

ObGyn Physician

Enterprise Medical RecruitingSyracuse, New York, US
Full-time

ObGyn physician employment in New York :.We are scheduling interviews with a private OB/GYN practice adding another OB/GYN physician to their team located 40 miles from Syracuse, NY.Full partnershi...Show more

 • Promoted

OBGYN

HealthEcareers - ClientSyracuse, NY, USA
Full-time

Job Description & Requirements.StartDate: ASAP Pay Rate: $280000.SUNY Upstate Medical University seeks an OBGYN Generalist to join its collegial, well-supported team as an Assistant Professor.Work ...Show more

 • Promoted

Medical Assistant - Ortho Spine Office

Trinity HealthSyracuse, NY, United States
Full-time

Employment Type:** Full time **Shift:** Day Shift **Description:** Ortho Spine - New Office 4100 Medical Center Drive Suite 115 Fayetteville, New York Monday - Friday Days **POSITION TITLE: Medical...Show more

 • Promoted

Certified Medical Office Assistant

CR FletcherSyracuse, NY, United States
Full-time

CR Fletcher is seeking a Certified Medical Office Assistant for a client company that is a large medical provider in the Syracuse area.Greet and assist patients in person and over the phone.Schedul...Show more

 • Promoted

Medical Administrative Assistant

Adecco Colombia S.A.North Syracuse, NY, United States
Temporary

Adecco Healthcare & Life Science.North Syracuse, NY to hire a Medical Administrative Assistant for their location.This position is in-person/on-site.Serve as the primary point of contact for inboun...Show more

 • Promoted

Division Chief-Gynecology Oncology

HealthEcareers - ClientSyracuse, NY, USA
Full-time

Job Description & Requirements.Division Chief-Gynecology Oncology.StartDate: ASAP Available Shifts: Monday - Friday, 8-5 Pay Rate: $450000.Drive the future of gynecologic oncology at a major academ...Show more

 • Promoted

Medical Assistant - Brittonfield Cardiology Office

Trinity HealthSyracuse, NY, United States
Full-time

Location: 4939 Brittonfield Parkway Building B Suite 202 East Syracuse, NY.Mission Statement: We are passionate healers dedicated to honoring the Sacred in our sisters and brothers.Vision: To be wo...Show more

 • Promoted

Medical Assistant

Associated Medical Professionals of NYSyracuse, NY, United States
Full-time

A nonexempt position responsible for performing a variety of duties depending on whether it is a small clinic, large medical practice, multi-clinic, or a specialty office.They may be involved in bo...Show more

 • Promoted

Medical Assistant

Liberty Resources IncSyracuse, NY, United States
Full-time

Liberty Resources' Integrated Health Care is currently seeking a Medical Assistant (MA) to support our growth and expansion.Integrated Health Care is a collaborative multi-disciplinary team of prim...Show more

 • Promoted

Office Assistant 1

State of New YorkSyracuse, NY, United States
Full-time +2

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting...Show more

 • Promoted

Medical Assistant - days

Helio HealthSyracuse, NY, United States
Full-time

Helio Health is seeking a Medical Assistant to provide support services to the medical team that assist in meeting the medical and psychiatric needs of our patients.This is a Full-Time position wor...Show more

 • Promoted

Medical Assistant / Certified Medical Assistant OBGYN Office

IntelyCareSyracuse, NY, United States
Full-time

Upstate University Hospital Community Campus is looking for energetic Medical Assistants to join our growing outpatient OB/GYN team.The Medical Assistant performs clinical and clerical support acti...Show more

 • Promoted

Medical Assistant

MedavieSyracuse, NY, United States
Full-time

A nonexempt position responsible for performing a variety of duties depending on whether it is a small clinic, large medical practice, multi-clinic, or a specialty office.They may be involved in bo...Show more

 • Promoted

Physician / Emergency Medicine / New York / Permanent / EM-ASSISTANT MEDICAL DIRECTOR Job in New York

Hayman Daugherty AssociatesTully, NY, US
Full-time +1

Leadership Opportunity for Experienced Emergency Medicine Director in Scenic New York Are you an accomplished Emergency Medicine Physician seeking a leadership role? We present an exceptional oppor...Show more

 • Promoted

Medical Office Assistant

SUNY Upstate Medical UniversitySyracuse, NY, United States
Full-time

Job Summary: The MOA is an individual who, with appropriate experience, can enhance the clinical and clerical functions of healthcare center.This individual will have an opportunity to have direct ...Show more

 • Promoted

Medical Secretary

TradeJobsWorkForce13210 Syracuse, NY, US
Full-time

Provides treatments by cleaning ear canal; fitting hearing aides and other assistive devices; conducting auditory training and instruction in speech and lip reading; fitting and tuning cochlear pla...Show more

 • Promoted

Medical Assistant - Earn Up to $37/hr

TradeJobsWorkforce13206 Syracuse, NY, US
Full-time

Job Summary Under the general supervision of the Clinic Manager, the Medical Assistant performs basic and other patient care services for which the Medical Assistant has received instructions and d...Show more

 • Promoted

Medical Assistant

TradeJobsWorkforce13261 Syracuse, NY, US
Full-time

Job Summary Under the general supervision of the Clinic Manager, the Medical Assistant performs basic and other patient care services for which the Medical Assistant has received instructions and d...Show more